Animations missing from Block Settings sidebar

  • Resolved bedigital

    (@bedigital)


    3 months ago

    Hi,

    We use this plugin on several websites and the error occurs everywhere.

    In the block editor, the Animations tab is completely missing in the right sidebar: https://prnt.sc/3GuyoR3EsDIz

    The previously created animations work, but we cannot create new animations on the tab, only by adding the appropriate CSS codes to the block manually.

    We use Generatepress + Premium theme.

    Please help me, how to solve this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @bedigital,

    Thank you for reaching out!

    Can you please share what PHP and WP version are you using?

    Thread Starter bedigital

    (@bedigital)

    Hi @andreearadacina21 ,

    thank you for your fast response.

    We use several PHP versions: 7.4, 8.0, 8.1

    WordPress versions: 6.5.5 and 6.6.1

    We updated the websites to 6.6.1 a few minutes ago, and we see that the Animations tab reappears under 6.6.1. Its interesting that it didn’t work with 6.5.5.

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @bedigital,

    Thank you for the details!

    I replicated the issue and forwarded it to our development team. I will let you know as soon as we have updates.

    Best regards,

    Andreea

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @bedigital,

    I hope this message finds you well.

    I am pleased to let you know that we recently released an update that addresses the issue you reported. We appreciate your patience and support during this process.

    Have a great day ahead!

Viewing 4 replies - 1 through 4 (of 4 total)
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