Anker links

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our Theme and Plugin.

    Could you please elaborate on the matter further? Specifically, what exactly do you mean? Additionally, if you could provide a screenshot and the URL of the page, if applicable, I would be happy to assist you to the best of my ability.

    Kind Regards,
    Givi

    Thread Starter handwaesche

    (@handwaesche)

    Yes, of course.

    https://mick-design.de/

    I added this link here at Slide4:

    https://mick-design.de/fotografie/#kamp

    But if you click at the button, the link is only https://mick-design.de/fotografie/ and the part #kamp is ignored. My client would like to jump at the right place if the button is clicked. But why does it not work?

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 3 replies - 1 through 3 (of 3 total)
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