Annoying admin nag they won’t remove

  • This plugin has the most annoying admin nag of all time that can’t be turned off. It loads on every single admin page no matter what you do. Turn off the nag!!!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi Chris,

    Thanks for the review, and sorry to hear about the trouble you were having with the feedback request. It is supposed to go away forever as soon as you click either Not Really or Yes. If it isn’t/wasn’t, that means either something is delaying your page load so that the JavaScript that removes that dialog was running before the class that triggers our script was created on your page, or that there is some kind of JavaScript conflict in your WordPress admin that is preventing our script from working at all.

    We recently discovered that the former was a possibility in working with another user of the plugin on this issue. We’ve actually included a fix for that as part of the big update we just released. So, if you’re still using the plugin, would you be able to please update to the new version and let me know if this is still an issue for you?

    If you think it might be the latter, could you have a look at the console in your browser (https://balsamiq.com/support/faqs/browserconsole/), after having clicked to dismiss our feedback request, and let me know if there are any errors that show there. That could go a long way in helping us figure out if a conflict specific to your admin exists.

    Thank you!

    Plugin Support jaysupport

    (@jaysupport)

    Hi Chris,

    Were you able to take a look at what I recommended? Also, we put an extra check in the last update that was released, which should help to counter any such JavaScript conflicts. So, I’d really appreciate it if you could let me know if that has helped in your case.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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