• Resolved dave8441

    (@dave8441)


    After I get rid of your “upgrade to pro” ad in my dashboard by clicking on “hide for me”, the ad returns on every other dashboard page I visit. You have a great plugin, but doing that will not earn you a good review.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sultan Nasir Uddin

    (@manikmist09)

    Hi @dave8441,

    Thank you for bringing this to our attention, and I apologize for the inconvenience caused by the persistent “upgrade to pro” ad. While we were unable to replicate the issue on our end, we take your experience seriously and are committed to resolving it to your satisfaction.

    To better assist you and address the problem effectively, could you please contact us directly through our contact page providing us with more details or screenshots of the issue will help us understand and fix the problem more efficiently.

    We appreciate your support and patience and aim to ensure a smoother experience with our plugin moving forward.

    Thread Starter dave8441

    (@dave8441)

    Hi @manikmist09,

    Apparently this was a weird caching issue. I cleared the cache and the ad no longer appears. Thanks for checking this at your end.

    Plugin Author Sultan Nasir Uddin

    (@manikmist09)

    Hi @dave8441,

    That’s great to hear! Clearing the cache often resolves such unexpected issues. If you encounter anything similar in the future or need further assistance, feel free to reach out.

Viewing 3 replies - 1 through 3 (of 3 total)
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