• Cheryl

    (@tricheryltops)


    Hello,

    I have the event submission form to allow anonymous submissions (i.e. from not logged-in users).

    I have the anonymous account set to “member” with the following permissions as shown in the photo:

    https://ibb.co/R4V3pd8

    I just enabled “edit locations” now as I was trying to solve this issue.

    When someone submits an event from the front end when they are not logged in, the location form searches and shows available locations, but it never shows the map or pulls in the rest of the information — what ends up happening is that they just don’t add their event with a location attached (and I put a note in the form not to enter locations if it wasn’t working as they CAN enter a new location and I was ending up with a bunch of duplicates).

    If I log in as a member (same user permissions) then the map is shown and it gets all of the location info.

    Is there any way to fix this so non-logged-in users can add an existing location to their events?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    Just to confirm, this user https://ibb.co/R4V3pd8 is the user you assigned in the option “Guest Default User” under Events > Settings > General > Event Submission Forms > Anonymous event submissions ?

    Thread Starter Cheryl

    (@tricheryltops)

    Yes, it is.

    Thread Starter Cheryl

    (@tricheryltops)

    Additionally, I had another issue that had to do with my customized event submission form. I’ve confirmed, though, that this issue also occurs with the default form.

    Thanks

    Thread Starter Cheryl

    (@tricheryltops)

    Hi, Just checking back in. Any idea why this is happening? I have the plugin set up for anonymous event submissions and the form finds an existing location but will never pull up the map, but when the user is a subscriber-level logged in user it works. So guest event submitters never add a location as I had to put a note in the form to not add a location if it wasn’t working for them to avoid having people make multiple duplicate locations, which is what was happening.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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