Another (Apparently Unique) Problem w/ New Version

  • Resolved joncoumes

    (@joncoumes)


    7 years, 10 months ago

    So I had the same problem as everybody else with the new update and got an HTTP500 error at my site (safefordemocracy.com). I talked to HostGator support (I’m not very competent with web stuff and didn’t know how to troubleshoot the error), they told me it was SSP and disabled that plugin.

    That fixed the front-end, but, somehow, also killed my ability to login. I used phpMyAdmin to reset my password (nothing else worked) and can now log into WordPress.

    But now my dashboard’s totally borked in a way I’ve never seen and cannot find in other forum posts. This is what it looks like:

    (https://i.imgur.com/Bsdbamj.png)

    It’s kind of like the dashboard, but I’ve got no access to posts or plugins or themes or literally anything besides my profile.

    I saw those two error messages at the top:
    Warning: Cannot modify header information – headers already sent by (output started at /home2/joncoumes/public_html/wp-includes/functions.php:1) in /home2/joncoumes/public_html/wp-includes/option.php on line 828

    Warning: Cannot modify header information – headers already sent by (output started at /home2/joncoumes/public_html/wp-includes/functions.php:1) in /home2/joncoumes/public_html/wp-includes/option.php on line 828

    And I hadn’t modified either functions.php or option.php, so I backed everything up through FTP and uploaded a fresh install of wp-includes, wp-admin, and the root files (but not wp-content).

    After the upload, I get exactly the same screen but now without the error messages.

    I’ve tried disabling all my plugins (renaming the folder plugins.hold) with no result.

    I made this same support topic over on the normal WordPress support forums and they told me I’d be better off here.

    Anybody have any ideas? Thanks for the help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jonathan Bossenger

    (@psykro)

    Hi Jon

    Can you try moving all the plugins from inside the plugins directory to some other location (maybe /wp-content/backup/) and see if the problem persists.

    If it does, then it’s not a plugin that is causing the issue.

    When you changed your password using PHPMyAdmin, you probably borked your permissions. There’s an additional check on your password that checks the number of characters in the password. If your new password length doesn’t match your old password length, you will lose your admin priv. Your dashboard looks like a Subscriber role dashboard. I would look into that to fix your dashboard concerns.

    Thread Starter joncoumes

    (@joncoumes)

    Hey late update, but mrjarbenne was exactly right.

    HostGator helped me sort it out once you folks had helped me eliminate all the other possibilities.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Another (Apparently Unique) Problem w/ New Version’ is closed to new replies.