another person who the plugin isn’t doing anything

  • Resolved csexplorer17

    (@csexplorer17)


    7 years ago

    Dear Sirs

    I recently added your plugin to contact form 7 — 4.3.1
    with wp version 4.9.4

    when I have added to my form for it to take my
    visitor either to an external or internal page
    nothing happens

    my understanding is in your plugin just to either
    pick a page to go to on my existing wp website
    or provide an external link

    I have done both and nothing is happening
    this is a key component for my on-line form
    what can I do?

    any help would be greatly appreciated
    if you do skype I could share my screen?
    am I missing some step??

    Joshua Shapiro

    PS – from reading post done by other people – the only answer that comes back is shutoff all your plugins or change themes – is there no way to know which themes this plugin doesn’t work – I am using proto or which other plugins could be affecting it – I saw another person show javascript code that would do the same in the theme functions php … but seems like if yyour redirection plugin was working it would sure be a lot easier!!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Yuval

    (@yuvalsabar)

    Hi,

    Try and uncheck “Open page in a new tab”, see if that fixes your problem.

    Yuval.

    Thread Starter csexplorer17

    (@csexplorer17)

    thank you yuvalsabar – tried it and it made no difference – any other ideas? Joshua

    Plugin Contributor Yuval

    (@yuvalsabar)

    I can still see it’s checked. Please uncheck it and keep it that way so I can check, because I don’t see any other errors that may cause that.

    Thread Starter csexplorer17

    (@csexplorer17)

    yuval – sorry looked at the wrong form – did uncheck the box this time correctly, still nothing – didn’t go to the thank you page – Joshua?

    Plugin Contributor Yuval

    (@yuvalsabar)

    You need to update Contact Form 7. The plugin is only compatible from version 4.8 and above.

    Thread Starter csexplorer17

    (@csexplorer17)

    contact form 7 4.8 and above?

    Plugin Contributor Yuval

    (@yuvalsabar)

    Yes. You have to update contact form 7. The plugin will not work in v4.3.1.

Viewing 7 replies - 1 through 7 (of 7 total)
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