ANOTHER SITE IS DOWN

  • Resolved cook4ever

    (@cook4ever)


    8 years, 5 months ago

    My site is also down and I need to know how to resolve this issue. Based on what I have read in other posts, it sounds like there has been an update to ZIP recipes which has broken a number of sites. What is being down to resolve this ZIP error or, to go back to the previous version of ZIP recipes which actually works? I am not technical and need to figure out how to resolve this issue ASAP. This is my error message:
    RuntimeException thrown
    Unable to create the cache directory (/tmp/zip-recipes/cache/7a/bd).

    https://www.ads-software.com/plugins/zip-recipes/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter cook4ever

    (@cook4ever)

    I just had Bluehost, my hosting company restore my site from a backup. so I could access it. Then I noticed that none of the Zip recipes were displaying in the posts, so I did the update to Zip recipes 4.5.2.8, as mentioned in another post. Now my site is down again. ?? The same error message appears, which is:
    RuntimeException thrown
    Unable to create the cache directory (/tmp/zip-recipes/cache/7a/bd).

    I am NOT technical and need VERY specific instructions on how to fix this issue. PLEASE HELP!

    Thread Starter cook4ever

    (@cook4ever)

    I just had Bluehost disable Zip recipes so that the site is now running again, but of course none of my recipe content is now showing up. I need to figure out how to get Zip recipes working again (without taking my site down.) Otherwise I have to select a new recipe plug-in and convert over 100 recipes, which I’d really hate to do! I would really appreciate your help!

    If you roll the plugin back to 4.5.2.7, it will work. That is what I had to do.

    Not sure the plugin developer realizes 4.5.2.8 is breaking sites.

    Hi folks,

    This SHOULDN’T be happening (but then again, we say that about every issue, don’t we!)

    The issue is that (for some reason) the temporary directory is not writable by your WordPress (PHP).

    So, to fix it:

    1.) Find a directory that IS writable by WordPress (PHP, really). You probably would want to talk to your hosting company about this.
    2.) In the wp-config.php you need to set WP_TEMP_DIR to that directory. For example:

    define('WP_TEMP_DIR', '/some/folder/that/can/be/written/to');

    Hi rbennett, cook4ever,

    Ignore those instructions above, please.

    Please update to 4.5.2.9. It should now work.

    Sorry about the hassle.

    Thread Starter cook4ever

    (@cook4ever)

    The only version I am seeing listed as a new update is 4.5.10 (not 4.5.2.9) I tried updating to 4.5.2.10 but got an error message saying that the .10 version was not available. I can’t figure out how to get to the 4.5.2.9 version. Your help with that is appreciated!

    Use 4.5.2.10, cook4ever.

    It fixes things as reported by a few people already.

    Sorry for the trouble, once again.

Viewing 7 replies - 1 through 7 (of 7 total)
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