Another WP Console Site Kit error

  • Resolved Robin Roelofsen

    (@robinroelofsen)


    2 years, 3 months ago

    Have this error in WordPress’s console for Site Kit since the new version (1.90.0):

    `gvjs_cq.call is not a function

    in GoogleChart
    in ContextProvider
    in Chart
    in div
    in GoogleChart
    in div
    in WPDashboardUniqueVisitorsChartWidget
    in div
    in WPDashboardWidgets
    in div
    in WPDashboardApp
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root`

    Any idea?

    Info sent separately.

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @robinroelofsen thanks for getting in touch and for sharing your Site Health Information. I can see that you have several plugins active on your site so while I continue to check your setup could I ask that you try following the troubleshooting steps here?

    Do you still see the issue in Site Kit while in troubleshooting mode?

    Thread Starter Robin Roelofsen

    (@robinroelofsen)

    No problem when I am in troubleshooting mode and have Site Kit on.

    Took out the plugins one by one and turns out Site Kit does not play nice with CleanTalk since this version of Site Kit.

    Site Kit itself works without problems, it’s only the console widget that shows error. CleanTalk also shows a graph in their widget. When I remove the Site Kit widget, their graph shows again.

    Now I need CleanTalk more than Site Kit, so I’ll remove the widget and hope there will be a fix for this.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @robinroelofsen Thanks for going through these steps and pinpointing the conflict here. I can confirm I see the same when using the CleanTalk plugin.

    I appreciate that you wish to continue using that plugin and while this only affects the Site Kit WordPress Dashboard widget, we have opened a new GitHub issue to better address these sorts of issues.

    Please feel free to follow the GitHub issue for updates on this and let me know if there’s anything else I can help with.

    @robinroelofsen

    Hello dear Robin,

    I hope you’re doing well.

    I see that i have the same issue with the same message from SiteKit. I’ve just seen it on my dashboard. I really don’t know what to do here as i have many plugins on my website and i really don’t know how i can detect the ones that are conflicting each other or causing issues on my website.
    Could you please have a look at my plugins and see if you can spot any plugins that may conflict each other? (I see that you mentioned SiteKit is conflicting CleanTalk which i have both too.)

    please, know that the image attached is a screenshot from my browser. i zoomed it out so that i can take one screenshot for evetyhing. Thank you

    Thread Starter Robin Roelofsen

    (@robinroelofsen)

    What I did was remove the console widget from Site Kit, but you can also remove the CleanTalk widget. Apparently they clash when creating thr graphs in the widgets. The plugins just work.

    which one do you recommend removing the most? site kit or cleantalk?
    apparantly, i’m still on a trail period of cleantalk and i was intending to upgrade to the full version of cleantalk tomorrow morning.

    Do you recommend keeping it and removing sitekit? or vice-versa?

    thank you

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @myublishinghub For the meantime you can hide one of the WP Dashboard widgets as @robinroelofsen mentions which will stop this from happening. To do this go to your WP Dashboard, select the screen options drop down and switch off one of the widgets. See this screenshot for where to find these.

    You will still be able to see all of your Site Kit data from the Site Kit Dashboard if you choose to hide the Site Kit WP Dashboard widget but if you choose to leave it switched on as it is you will still be able to see your data via the Site Kit Dashboard.

    Thread Starter Robin Roelofsen

    (@robinroelofsen)

    Like @adamdunnage said, don’t remove the plugin, just remove one of the console widgets

    @robinroelofsen @adamdunnage

    Thank you very much gentelmen.

    You’ve been really helpful and so nice. Thank you very much.

    I am grateful i’ve asked for your guiding

    i am very sorry if i’m being persistent but i only have one more question:

    as per your experience, do you recommend keeping the Anti-spam by CleanTalk plugin.

    My trial is ending tonight and i am confused whether to or not to renew it and upgrade to the full premium version.

    Is it worth it?

    Thank you

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @myublishinghub You are very welcome!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @myublishinghub I can’t advise on that unfortunately but note that we are investigating the issue and keeping the plugin active will only affect the WordPress Dashboard widget as mentioned. You can hide this and can also still access data in the Site Kit dashboard so the choice is entirely yours.

    Once we have a further update on the issue then we will let you know here.

    Thread Starter Robin Roelofsen

    (@robinroelofsen)

    @myublishinghub definitely keep CleanTalk. It’s the best for keeping spam away from your site and mailbox.

    @robinroelofsen @adamdunnage

    Thank you a million once again.

    How come i never knew i could find such amazing help from kind people such as yourselves.

    I really appreciate your words and advice.

    You are just amazing.

    please, accept my deepest regards and respects!

    Denis

    (@shagimuratov)

    @myublishinghub here is a temporary solution from CleanTalk,

    https://www.ads-software.com/support/topic/cleantalk-breaking-wp-dashboard-google-site-kit-summary/#post-16310567

Viewing 15 replies - 1 through 15 (of 19 total)
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