Answers Showing Up Blank

  • Resolved wpodeskstar

    (@wpodeskstar)


    7 years, 5 months ago

    Thanks for this amazing plugin.

    I was having an issue with version 1.0.7 not scrolling properly on iphone so updated 1.4.1. The update would not display my answers aligned (was putting more than one answer on a line) and wasn’t left aligning all answers under questions. Anyway – I tried to go back to previous version of plugin that I have (1.0.7) and now answers are showing up blank because all answers have been deleted! Yikes. Can you tell me what file I need to restore from my backup to get my answers back?

    • This topic was modified 7 years, 5 months ago by wpodeskstar.
    • This topic was modified 7 years, 5 months ago by wpodeskstar.
    • This topic was modified 7 years, 5 months ago by wpodeskstar.
    • This topic was modified 7 years, 5 months ago by wpodeskstar.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Sorry for the trouble you were having with our plugin. Let’s see how we can help. I went to link you provided that had the quiz and took the quiz. I was able to see that the answers were displaying.

    May be you added the answers later. Updating should not normally cause such issues. But that should be done now. Are you still experiencing the issue with scrolling on iPhone?

    If you are, we will look into that more. Also are you experiencing any other issues?

    Thanks.

    Thread Starter wpodeskstar

    (@wpodeskstar)

    Yes, sorry I should have reported back. I restored my whole website from backup to get back to previous plugin version and get all my answers back. (big relief)

    Yes, still have scrolling issues on iphone. When going from one question to the next it doesn’t bring the screen back to the top of the page. The problem is I have customized the quizcat.php file so updating to a newer version of plugin is probably out of the question.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Glad you got your data back. About the scrolling issue , that is the expected behavior for Quiz Cat. We want users to be on the same place after they have selected an answer.

    We will be looking at making some improvements here, in the future, but that those will be included in an update, and we recommend always using the newest version.

    Let us know if you have any other questions.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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