• Resolved Jeremy Collins

    (@websitesbyjeremy)


    Hello, I am new to Clean Talk and have just installed the plugin.

    When I visit my own website, I am first presented with the Anti-Crawler Protection page.
    It says something like this:

    Anti-Crawler Protection is activated for your IP 67.xxx.xx.xxx

    Is this the expected behavior and will all of my site visitors see this page?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    The initial visit of your website by any IP triggers the checking, if the checking fails then the visitor will be shown the Anti-Crawler blocking screen for 3 seconds.
    I’ve tested the Anti-Crawler option on your website and I don’t see any problem. Everything works fine.
    But if you face any issue with it, please, contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    It happens to me like 50% of the time I access my website as a visitor using my laptop.

    I am concerned that this will cause an increase in bounce for my website.

    Plugin Support katereji

    (@katereji)

    Hello @occasionaltravelers
    If you really concerning about it simply disable the Anti-Crawler: WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> uncheck the Anti-Crawler —> Save Changes.

    I am having the same issue on every site we have the plugin on. It happens on all our ‘Team’ Pages. Will disabling the Anti Crawler affect/increase the SPAM emails? SPAM emails are why we use the plugin. All three of the sites we use this plugin on are sending every visitor to this:

    Anti-Crawler Protection page.

    Anti-Crawler Protection is activated for your IP 67.xxx.xx.xxx

    And it NEVER redirects after 3 seconds.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    This feature requires that cookie worked on your website. Redirect works through JavaScript, please check your browser and web server settings.

    You can disable this feature, Anti-Spam protection still will work. This feature is mostly to filter bots by IPs.

    Plugin Author alexandergull

    (@alexandergull)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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