Anti Spam (CleanTalk) doesn’t protect “Register Spams”

  • Resolved jkin

    (@jkin)


    4 years ago

    Hi,

    I have 2 issues now.

    Firstly, Anti-Crawler The functionality was disabled because SpamFireWall database is empty. It suggests me to come to ask for help…

    Secondly, I am having registration spam, even I unclicked the “anyone can register” button.

    Anyone can help, please?

    Best regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @jkin

    I’m sorry for the late reply.

    Please, do the following.

    Re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation option:
    ? WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Complete Deactivation” to “On” —> Save Changes;
    ? WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Delete.

    Then install it anew:
    https://cleantalk.org/help/install-wordpress

    Proceed to the anti-spam plugin settings and push the button “Synchronize with cloud”.

    Did it help?

    Thread Starter jkin

    (@jkin)

    thanks but.. nope..
    I have tried to deactivate it and re-install as requested.
    The result is the same.
    I still get lots of emails from the site.

    emails like this:

    New user registration on your site enihongo:

    Username: jodjypoklf

    Email: oyebanko at gmail.com

    • This reply was modified 4 years ago by jkin.
Viewing 2 replies - 1 through 2 (of 2 total)
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