“Antispam Disabled” email received

  • Resolved seminartrainer

    (@seminartrainer)


    7 years, 5 months ago

    I received the following email from Antispam by CleanTalk today and now my captcha forms are giving error messages. I disabled and then reactivated the plugin with the same results. I have checked my access key, and it’s valid and current.
    How do I resolve this?

    Attention, please!

    “Antispam by CleanTalk” plugin error on your site SWR Training:

    *** Antispam disabled. Check access key in CleanTalk plugin options. ***I got an email today saying, “

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello,

    Thank you for contacting us.

    Could you please name your site? We have to find your account to resolve this issue. Or to identify the account just open a support ticket here,
    https://cleantalk.org/my/support/open

    Thank you.

    Thread Starter seminartrainer

    (@seminartrainer)

    swrtraining.com

    Plugin Support amagsumov

    (@amagsumov)

    We’ve resolved this problem so everything should work fine.

    Also we’ve added 3 free months to your subscription for the inconvenience.

    If you have any other questions please let us know.

    Your Dashboard:[https://cleantalk.org/my]

    Best regards.

    Thread Starter seminartrainer

    (@seminartrainer)

    Awesome!!! Thanks so much!

    Plugin Support amagsumov

    (@amagsumov)

    You are welcome!
    Feel free contact us any time.

    Your Dashboard:[https://cleantalk.org/my]

    Best regards.

    I have recently wrested control of my web site from an SEO company that went out of business. I believe the SEO company had a bundled subscription with a number of other web sites under its account. Ever since my transfer to a new host, I have been receiving blizzards of “subscriber” email notices followed by what appears to be mail exactly as “seminartrainer” posted, that my anti-spam had been disabled.

    He had success asking for your help. Can you help me? Will I need to purchase a single user subscription? What is the process? I am frankly a newbie . . .

    Thanks.

    David O’Connell

    https://www.EscondidoLawCenter.com

    Plugin Support SergeM

    (@serge00)

    Hello, David.

    I have found your website listed in one of the CleanTalk profiles. I will note post any e-mails here.

    Please, copy-paste your question about CleanTalk account and service here in our private Ticket SYstem and I’ll give you the details:
    https://cleantalk.org/my/support/open

    And basically yes, if you want your own CleanTalk profile and anti-spam licence, you can register here:
    https://cleantalk.org/register

    Our prices are here:
    https://cleantalk.org/price#anti-spam

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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