any purchase sends the messages of all the automations

  • Resolved jgacia

    (@jgacia)


    1 year, 11 months ago

    With WordPress 6.1.1
    When updating WooCommerce to version 7.5.1 and
    ShopMagic for WooCommerce to Version 3.0.11
    Automations stopped sending messages.
    Go down to version 3.0.10 and for any purchase send messages of all automations, giving customers access to all courses.
    It seems that in version 3.0.10 the filters of the automations have stopped working.
    Do you know how it can be solved?
    It would be a shame to stop using ShopMagic, as I was very happy with how it worked.

    Con WordPress 6.1.1
    Al actualizar WooCommerce a la versión 7.5.1 y
    ShopMagic for WooCommerce a la Versión 3.0.11
    Las automatizaciones dejaron de mandar mensajes.
    Baje a la versión 3.0.10 y por cualquier compra manda los mensajes de todas las automatizaciones, dando acceso a los clientes a todos los cursos.
    Parece que en la versión 3.0.10 han dejado de funcionar los filtros de las automatizaciones.
    ?Saben como se puede solucionar?
    Sería una pena dejar de utilizar ShopMagic, pues estaba muy contento de como funcionaba.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support damianmachnik

    (@damianmachnik)

    Hi @jgacia

    Thank you for reaching out, and apologies for this issue. Our developers are working on a solution.

    As a temporary solution, downgrade your plugin to 3.0.8.

    We’ll notify you once fix is ready.

    Thread Starter jgacia

    (@jgacia)

    I’m sorry to report that in the Version 3.0.12 update it still sends all products when purchasing any product. The filter still doesn’t work.
    I go back to version 3.0.8.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @jgacia

    Please update the ShopMagic plugin to version 3.0.13. The new version contains fixes regarding the operation of filters and the multilingual module.

    We apologize for the waiting time but we had to be sure that we checked all possible scenarios

Viewing 3 replies - 1 through 3 (of 3 total)
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