AOIS Cloudflare Turnstile doesn’t work – locks out all users

  • Resolved gaiusjaugustus

    (@gaiusjaugustus)


    8 months, 2 weeks ago

    I enabled CAPTCHA via Cloudflare Turnstile in the AIOS plugin. Unfortunately, at implementation, it locks all users out with an “invalid response” style message.

    I tried Google RECAPTCHA v2 and Simple math. Both work fine. But I was disappointed that Cloudflare Turnstile wouldn’t work.

    I found this topic from 10 months ago and this one, both having the same issue. Pretty sad that this hasn’t been looked into and fixed after this long.

    It seems like the data isn’t being sent to Turnstile.

    This is my first implementation of Turnstile, so I can’t rule out user error on my part. But the setup for Turnstile is pretty basic. All you can choose is “Managed”, “No interaction”, or “Invisible”.

    I’ve verified that I entered the correct keys. And what’s really interesting is that Turnstile doesn’t show ANY activity, despite me testing it out all day. If it was a problem on Turnstile’s end, I would assume I would see activity there (a bunch of failures).

    Anyway, I hope this information is helpful in getting the devs to take a look at it. For now, I’ll use one of the options that works.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @gaiusjaugustus,

    Below is one of the live site have Turnstile captcha working fine. So it is not the gernal case the cloudfalre captcha showing error “invalid response”

    https://snipboard.io/SNQpRU.jpg

    Can you please share the url using https://pastebin.com/ the cloudfalre captcha showing and have that “invalid response” error?

    What option you have chose of “Managed”, “No interaction”, or “Invisible”.

    Do you have “Would you like to opt for pre-clearance for this site?” set to “Yes” ?

    Do you have any cache plugin enabled if yes please try disable it and cross check.

    I will also create internal ticktet for this, but if you can provide more inforamtion it will helpful to indetify issue and to solve it.

    Regards

    Thread Starter gaiusjaugustus

    (@gaiusjaugustus)

    Hello,

    Sorry for the delayed response. Thank you so much for following up and providing me with steps to give you more information (and for confirming that this isn’t a widespread issue).

    In CF, I have Widget Mode set to “Managed”.

    I have “Would you like to opt for pre-clearance for this site?” set to “No”. Should this be “Yes”?? If so, what should I set the follow up question to?

    I turned off my caching plugins for the following tests. URLs: https://pastebin.com/gCZFwkV9

    I have 2 login URLs. One is set by AOIS in the settings to hide my wp-login URL. When I attempt to login with valid credentials on this page, I receive the “ERROR: Your answer was incorrect – please try again.” message.

    The second URL is a front end URL for members. Interestingly, when I use the same credentials to log in on this form, I was able to log in successfully.

    On neither form was I prompted with an interactive challenge.

    Let me know if there’s any further information I can give you. I have turned back on my caching plugins to keep my site’s performance at its best. However, I’ll leave Cloudflare Turnstile enabled until I’m forced to switch back to Google Recaptcha.

    Thank you for your time and assistance.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi,

    You can change “Would you like to opt for pre-clearance for this site?” it to Yes and see if it makes any difference but according to me it is not the issue.

    If I cross chek the AIOS renamed login page url for that the Trunstile captcha code <div class="cf-turnstile-wrap" and api.js are added but it it do have in console so hope it is not making stop othe js to run and not showing the captcha. Uncaught ReferenceError: jQuery is not defined

    Also the second url for members login for that it seems the Captcha not enabled for that, I can not see the Turnstile captcha code added and verification will be there for it. We have various options to enable the captcha for logins forms like and if it enabled and that login form is used then only it will be applied.

    Enable CAPTCHA on login page:
    Enable CAPTCHA on custom login form: – custom login form generated by the following WP function: wp_login_form()
    Enable CAPTCHA on WooCommerce login form:

    If you have Buddypress or bbPress installed there is option for that, which members plugin do you use for that frontend let me know. So I can cross check it is possible Turnstile captcha for it or not.

    Regards

    Thread Starter gaiusjaugustus

    (@gaiusjaugustus)

    Thanks for the info. That explains why it’s working on one page and not the other. I’ll enable it for the custom login once it’s working.

    I set pre-clearance to Yes in Cloudflare, but I run into the same issue keeping me from being able to login.

    When I login with valid credentials, I get the error message “ERROR: Your answer was incorrect – please try again.”

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @gaiusjaugustus

    In web browser console I can see error.?Uncaught ReferenceError: jQuery is not defined

    It might be issue with other js ( Cloudflare Turnstile Recapthca api.js) not running and not show the captcha checkbox.

    Can you please get that issue solved?

    Regards

    Thread Starter gaiusjaugustus

    (@gaiusjaugustus)

    Did some looking through your forum after trying a bunch of things to get jQuery loaded properly on the login page.

    I found a post identifying Cloudflare’s Rocket Launcher as a potential source of the problem, so I deactivated this feature.

    Now the Cloudflare Turnstile functionality seems to be working as expected! Thanks for your help in troubleshooting this. I don’t think I ever would have figured this out on my own.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @gaiusjaugustus,

    Would you mind writing a quick five-star review on www.ads-software.com?

    https://www.ads-software.com/support/plugin/all-in-one-wp-security-and-firewall/reviews/#new-post

    Reviews also help others to make confident decisions about our plugin.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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