• Resolved Karen

    (@kmquigleycomcastnet)


    I am using newsletter plugin K-news Version 1.7.9

    I chose to send newsletters via WordPress mail. It works for email addresses except AOL

    I filed a form with the AOL postmaster to confirm the IP address was ok and it came back as ‘good’. I sent a verification from my email which was confirmed but when I sent one from the newsletter I got no response.

    The email address the newsletter originates from is ****@cohassetconservationtrust.org and regularly forwards email to an AOL email user but this individual does not get the newsletter.

    I need to be able to email to AOL users. Help, please & thank you, Karen

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  • Moderator t-p

    (@t-p)

    I recommend asking in this plugin’s dedicated support sub-forum for better results so its developers and users can help you with this:
    https://www.ads-software.com/support/plugin/knews

    Thread Starter Karen

    (@kmquigleycomcastnet)

    I resolved the problem by changing the sending format from WordPress mail to SMTP.

    I suggest WordPress and AOL work it out.

Viewing 2 replies - 1 through 2 (of 2 total)
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