• Resolved Nima

    (@nima78600)


    Hi, one thing that I need is that approving comments from Cleantalk, I stiil need to confirm them befor publishing, and the second issues is that when I confirm the first user’s comment, the user can comment and replying without approving.
    I checked the Cleantalk comment setings and did not find any settings regarding my desire.
    Could you please confirm If I am able to confirm all comments manually, even for users who are already approved. The reason is that The user might have bad replies after his first comment in one blog post. So, I need to confirm all comments manualy.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello @nima78600
    Probably the second state of the service comments management setting could help.
    https://cleantalk.org/help/spam-comment-management
    Also, check the WP option “Before a comment appears” on /wp-admin/options-discussion.php
    Hope this helps.

    Thread Starter Nima

    (@nima78600)

    Yeah that is true, I was not sure when I use your service, WordPress Discussion settings wouild work or not. After testing I found Out that as I expected your service just filter the comments and after approving comments, I still have my own control over WP Discussion settings to approve them for publishing or not.
    And for my second question also I needed to check all boxes in “Before a comment appears” Discussion settings to approve all comments manually one by one.
    Thanks

    Thread Starter Nima

    (@nima78600)

    Also I just test to send one comment using my email address and it blocked my comment, while I did use any VPS as well, and when I had a look at dashboard to see what is the reason, It did not show anythings wrong.
    So how can I trust if this happens for our users???

    Thread Starter Nima

    (@nima78600)

    And when I turn on my VPN it blocked my comment as well, but nowadays many people use VPN for different purposese, do you think it is a good idea to block all comments from all VPNs?

    Plugin Author alexandergull

    (@alexandergull)

    I’ve found your test requests.

    Part of them contained just one link and nothing more.

    Another part was blocked by the reason of often posting from the same IP address/email address.

    One request was blocked by the reason of the hazardous subnet type detected.

    If you need more details – contact us via https://cleantalk.org/my/support/open, we can’t discuss paid services there. We can tune filtration for your website if requested.

    Be well,

    Plugin Author alexandergull

    (@alexandergull)

    Please, read this https://cleantalk.org/help/vpn-ip-blocking

    Contact us via the ticket system to let us tune the protection.

    Be well,

    Thread Starter Nima

    (@nima78600)

    Ok thanks.
    I need to wait for at least one day or two to see how it goes, then if I need a better configuration, I will contact through the support ticket.

    Thanks

    Plugin Author alexandergull

    (@alexandergull)

    You are welcome!

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Aoorove Comments’ is closed to new replies.