API access PayPal

Hi there,

I’m afraid I don’t fully understand the issue here – would you mind elaborating a bit more on where you’re getting stuck and how exactly this ties in with PayPal? Are you using the core PayPal method that’s packaged with WooCommerce or another PayPal extension altogether?

Thanks!

In Woocommerce I need to fill-in
Enter your PayPal API credentials to process refunds via PayPal.
Live API username & Live API password
The Woocommerce link: Learn how to access your PayPal API Credentials. Takes you to:
https://developer.paypal.com/webapps/developer/docs/classic/api/apiCredentials/#create-an-api-signature
The instructions on this PayPal page do NOT match the actual API page in my PayPal account, therefore I can’t discover where to obtain my Live API username & Live API password.
I assume I’m using the core PayPal Method, I assume so as it isn’t labelled as such.

Acronyms such as fsockopen/cURL, SOAP, NVP, PayPal SDK, ASP.NET and other Jargon need an explanation for people working outside of IT.
Plain English please, simple instructions please

Hello @biblo47,
You can set up paypal api by using these guides:
https://support.berta.me/kb/online-shop/how-to-get-paypal-api-username-password-and-signature-information
https://www.putler.com/support/faq/how-to-get-paypal-api-username-password-and-signature-information/

Let me know how it goes.

Hey there,

I’d like to make sure we’re all on the same page before sending you incorrect information.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Can you also please send us a screenshot of the payment gateways enabled on your site? You can find that table at the bottom of WooCommerce > Settings > Checkout. I recommend https://snag.gy for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat.

Thanks!

The only Payment gateway enabled is PayPal Standard
Status report:

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Thanks for explaining!

Okay, so you’re trying to set up these API credentials at the bottom of the PayPal settings for refunds:

Link to image: https://cld.wthms.co/MDk44K

It’s fairly normal for websites to get updated, and then screenshots in documentation to be outdated – it happens to PayPal, too. The link in the plugin links to the PayPal docs on how to do it.

Here’s the link you’d need to set it up in your own PayPal account – I checked this in my own account and it was correct:
https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-api-access

You’ll need to select the option for NVP/SOAP API integration option.

You’ll need to select the option for NVP/SOAP API integration option.
This was the vital piece of information I needed.
To non-IT people, NVP/SOAP API integration (classic) means nothing, even after I looked up what the acronyms stood for.

Hey @biblo47

This was the vital piece of information I needed.

Sounds like you’ve got this sorted now?

If so, mark this thread as resolved, otherwise, let us know how we can help further.

Thanks,