API call to GoToWebinar isn’t succeeding

  • Resolved arnaudcaderas

    (@arnaudcaderas)


    3 years, 6 months ago

    Hi there,

    I’ve installed your plugin on my website in order to display my GotoMeeting replays.

    The authentification (manual and through the API) seems to be ok (as confirmed by the sucess message), but when I try to display the [gotowebinar] shortcode, my front page still display the following message :

    Something’s not working. It looks like the API call to GoToWebinar isn’t succeeding. This may be because you are on a trial account. Unfortunately API calls can’t be made to GoToWebinar accounts on a trial. If you do have a full GoToWebinar licence please try re-authenticating the plugin again by pressing the ‘Click here to get Auth and Key’ button in the plugin settings. You should also clear the cache or turn the cache off in the plugin settings and this should resolve the issue.`

    Do you have any idea ? (of course, I have a valid and pro GotoMeeting account).
    Thanks for your help,

    Arnaud

    The page I need help with: [log in to see the link]

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