API Call to https://api.ithemes.com/ timing out

Viewing 4 replies - 1 through 4 (of 4 total)
  • mwhyo

    (@markwmarkwphotocom)

    I noticed the same thing. Ithemes website login is also down. Hopefully it’s a temporary issue and will be back up soon because it’s killing my backend.

    Looks like the issue have been resolved.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there, an issue with our API DB might have caused your site to slow down temporarily. Services are back online now, and other customers have reported that the loading/timeout issues are no longer occurring on their end. We sincerely apologize for the inconvenience it may have caused you and thank you for understanding.

    Thread Starter Blaze Concepts

    (@blazeconcepts)

    Yes can confirm back up and running as normal, thanks. Could a fix be put in place for future so this can’t happen again? Don’t really feel comfortable paying and suggesting to a client a plugin where if their API DB goes down that the customers site goes 20 seconds slower even if it is only the backend ?? Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
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