• Hello – When I test the API connection I receive the following error message, “API Connection does not working.“. I have verified my information multiple times and still cannot test successfully. Can you help me correct this issue?

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  • Plugin Support Pooja Bhimani

    (@poojabhimani)

    Thank you for reaching out! The error message “API Connection does not working” suggests there may be an issue with authentication, permissions, or the API endpoint configuration.

    Please double-check that your API credentials (Access Key, Secret Key) are correct and have the appropriate permissions. Also, ensure you’re using the correct endpoint for your region.

    For further assistance, you can refer to the Help section within the plugin, which provides detailed guidance on configuring the API correctly.

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