API error 12: (#12) Deprecate video title for Instagram Dovetail

same error we have also, the link to solution does not help

Also getting the error here too. Other social feed plugins have updated their plugin as it must be a change at Instagrams end, is Smash Balloon going to do the same?

Same issue here, six sites with same error in IG feed. Is there any fixing update planned very soon?

Thanks.

Hey everyone,

Thank you for reporting the issue. The Smash Balloon team is looking into this and will update the plugin as quickly as possible if necessary. Could anyone here confirm whether they are using the latest version of the plugin, 6.2.8, and are still getting this error?

Many thanks,
Joel

I’ve just updated to the latest version and I get error in setting page but I can’t open the page now because of a new js error:

ReferenceError: uoActive is not defined
    at wn.eval (eval at Ya (vue.min.js:6:91725), <anonymous>:3:12174)
    at e._render (vue.min.js:6:35481)
    at wn.r (vue.min.js:6:68170)
    at fn.get (vue.min.js:6:26768)
    at fn.run (vue.min.js:6:27652)
    at un (vue.min.js:6:25760)
    at Array.<anonymous> (vue.min.js:6:12466)
    at qe (vue.min.js:6:11867)

Hey @christian70, if you updated from a version of the plugin before version 6.0, there may have been an issue during the update to the database. You can test reinstalling the plugin, and if the error remains please reach out to our support here.

For everyone in the thread, we have confirmed that this is an issue that has been resolved since version 6.1.5 in the plugin. It should only affect users on an older version of the plugin with a Business source connection. Please update to the latest version (if no update is available in the WordPress plugin screen, try reinstalling it), go to Instagram Feed > Settings > Advanced, and clear the error log. You may also need to go to the Feed tab and click Clear All Caches.

If you still have the same error pop up again, please let us know here. If you have any other issues, please create a new thread or reach out to our support where we are happy to assist.

I am using Instagram Feed Pro Personal v6.0.8 – it’s not showing that there is an update available for this?

I updated from 6.1.2 version…

I had to re-install the plugin but I can confirm that the newest version has fixed the issue.

Thanks.

Hey @adejones. Normally the update should be showing if your license is valid and active. Please try downloading the latest version from our website and install it manually. If you still have issues with this, or issues updating, please reach out using our support form. Pro version 6.0.8 is not compatible with this API change.

@christian70, glad to hear the update is working for you now after the reinstallation!

I will mark this issue as resolved as this was already fixed in an earlier version of the plugin. If there are any additional questions, let me know!

@joelsmashballoon Looks like the license expired – why is it now double the price? Originally paid $49 but now $98?

Hey @adejones,

The full yearly price of the Personal/Basic plugin license is $98. If you reach out to us using our contact form here our account specialist can help you get set up and look at the pricing as well!