• I have sandbox mode enabled and connection test is successful with sandbox credentials. However when printing label in order management I get this error.

    API error: {“status”:502,”title”:”Response405WithoutAllowHeader”,”detail”:”protocol.http.Response405WithoutAllowHeader.”}

    And here is log file content:

    06-27-2022 @ 13:00:10 – Response: Array
    (
    [status] => 502
    [headers] => Array
    (
    [Date] => Mon, 27 Jun 2022 10:00:10 GMT
    [Content-Type] => application/problem+json
    [Content-Length] => 110
    [Correlation-Id] => be19931c-e40d-4243-b38c-3b1f0cc99d86
    [Content-Language] => en
    [Access-Control-Allow-Origin] => *
    [Vary] => Origin
    [Access-Control-Allow-Methods] => GET,OPTIONS
    [Access-Control-Max-Age] => 7200
    [Access-Control-Allow-Headers] => Accept-Encoding,Accept-Language,Accept,Authorization,Cache-Control,Content-Language,Content-Length,Content-Type,Correlation-Id,DHL-API-Key,Expires,Host,Last-Modified,Origin,Pragma,Referer,User-Agent,X-Forwarded-For,X-Forwarded-Port,X-Forwarded-Proto,X-Requested-With
    [Access-Control-Expose-Headers] => Cache-Control,Content-Encoding,Content-Language,Content-Length,Content-Type,Correlation-Id,Expires,Last-Modified,Pragma,Referrer-Policy,Strict-Transport-Security,Vary,X-Content-Type-Options,X-DNS-Prefetch-Control,X-Frame-Options,X-XSS-Protection
    )

    [body] => {“status”:502,”title”:”Response405WithoutAllowHeader”,”detail”:”protocol.http.Response405WithoutAllowHeader.”}
    [cookies] => Array
    (
    )

    )

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  • Hi there,
    Can you make sure that your website has https enabled and https works fine with no error, if not, please try to enable https and try.

    Thanks,
    dhlsupport_yago

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