API key won’t install & can’t bulk certify

  • Resolved Maria Martinez

    (@orangespot)


    6 years, 7 months ago

    First I tried “Obtain API key automatically (default) and got the message below:

    Server synchronisation did not complete: Error – Maximum number of Domain API keys (1) reached for this subscription type

    Instead, I moved the checkmark down and then I went to the digiprove.com to get an API, I copied it and pasted it in the box. Press enter and it moves the check box back to default and gave me the same error.

    Furthermore, I tried a bulk digiprove content and it said, “user id not supplied”
    WHAT AM I MISSING? I filled in all the boxes!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Maria Martinez

    (@orangespot)

    I think I fixed it, the key was too old and I had to renew, yet, when I changed it, it changed again by itself. It doesn’t match the one on my account at digiprove.com but at least it seems to be bulk certifying.

    Plugin Author DigiproveDevelopment

    (@digiprovedevelopment)

    Hi Orangespot, seems like you fixed it. However if you have further difficulties we can check from this end if you can supply us with your user id or the website(s) you are trying to protect. If you wish to keep this info confidential send it via email ([email protected]).

Viewing 2 replies - 1 through 2 (of 2 total)
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