API Problem with WP GoTo Webinar

  • Resolved matejicmilan

    (@matejicmilan)


    6 years, 6 months ago

    PHP Version: 7.0.31
    Wordpress Version: 4.9.8
    Plugin Version: 12.17
    Current Theme: OceanWP
    Application Used: Our Official Application
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    Something’s not working. It looks like the API call to GoToWebinar isn’t succeeding. This may be because you are on a trial account. Unfortunately API calls can’t be made to GoToWebinar accounts on a trial. If you do have a full GoToWebinar licence please try re-authenticating the plugin again by pressing the ‘Click here to get Auth and Key’ button in the plugin settings. You should also clear the cache or turn the cache off in the plugin settings and this should resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi, what have you tried to resolve the issue, have you tried re-authenticating the plugin? Do you have a GoToWebinar account? In the support tab in the plugin settings under the connection log is there any data there? If so what is it saying. Thanks,

    Thread Starter matejicmilan

    (@matejicmilan)

    Yes, I tried to re-authenticating the plugin, Yes I have go to webinar account: [email protected], no there is nothing under the connection log. Yesterday just stopped to work, and in the place where was plug-in, I got that API problem message.

    Thread Starter matejicmilan

    (@matejicmilan)

    I didn’t tried crating my own application, can you give me some instructions how to that!

    • This reply was modified 6 years, 6 months ago by matejicmilan.
    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    I tested your login details on my system and experienced no issues. I suggest try creating your GoToWebinar application. As I said please see the top of the general tab for instructions on how to create your own application.

    Thread Starter matejicmilan

    (@matejicmilan)

    I just created it, still same, I need help, and I need it to fix it today! Please provide some more ideas, and help me, your plugin do not work.

    Thread Starter matejicmilan

    (@matejicmilan)

    Fixed

    Thread Starter matejicmilan

    (@matejicmilan)

    Thanks a lot!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @northernbeacheswebsites I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘API Problem with WP GoTo Webinar’ is closed to new replies.