API REQUEST ERROR

Hi @pansshop, Sorry to hear you’re having issues with the plugin, we definitely want to try to help out. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?

– What plugin version are you using?
– What version of PHP are you using?
– Are there any fatal errors in WooCommerce? (WooCommerce -> Status -> Logs)
– If you have a large number of plugins being used, you may need to bump up your memory limit on your server (1GB for example) to accommodate the initial sync.
– If you haven’t already, please browse through our wiki to find documentation on the most common issues and how to resolve them: https://github.com/mailchimp/mc-woocommerce/wiki

Thanks in advance for these details. I’ll keep an eye out for your reply.

Hi @pansshop, Sorry to hear you’re having issues with the plugin, we definitely want to try to help out. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?
– What plugin version are you using?
– What version of PHP are you using?
– Are there any fatal errors in WooCommerce? (WooCommerce -> Status -> Logs)
– If you have a large number of plugins being used, you may need to bump up your memory limit on your server (1GB for example) to accommodate the initial sync.
– If you haven’t already, please browse through our wiki to find documentation on the most common issues and how to resolve them: https://github.com/mailchimp/mc-woocommerce/wiki

Thanks in advance for these details. I’ll keep an eye out for your reply.

Hi @khungate,
Well, here is the info that you request

-MailChimp for WooCommerce Plugin ver. 2.4.5
-PHP ver. 7.4.9
-Woocommerce Logs: 2020-09-03T02:20:48+00:00 ERROR admin@validatePostApiKey :: 0 :: on 1809 in …/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

I hope there is a solution for this u.u
Thank you all

@pansshop this seems as if your server is being blacklisted by the Mailchimp API gateway called Akamai. Please have your web host look at this wiki page to further diagnose the problem and follow the recommended steps to resolve that error.