Aplication ICON vs Splas Screen

  • Jaso

    (@subwebsites)


    1 year, 5 months ago

    Hi, please tell me in this image, the top one is for installed APP icon, and the bottom is supposed to be Startup Splash Screen image correct:?

    If so yes, then this is not the case. I have two different images and the installed App icon is actually showing as Splash Screen. Why ?

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author SuperPWA

    (@superpwa)

    Hi, Sorry for the inconvenience caused you. We didn’t receive any image here as attached. Kindly share it once, So that we will go through it and assist you to fix the issue.

    Thread Starter Jaso

    (@subwebsites)

    Anyways, no need for image as my description is enough.

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Actually the Application Icon will be the icon of your app when installed on the phone and the Spashscreen icon will be displayed on the splash screen of your app on supported devices.

    Thread Starter Jaso

    (@subwebsites)

    Exactly whats NOT happening, as I mentioned as only the Splash Screen is installed. App Icon does not install

    Thread Starter Jaso

    (@subwebsites)

    And doesnt work on iPhones: https://prnt.sc/h9V7pcqkHnVi

    Options to install do not appear

    Plugin Author SuperPWA

    (@superpwa)

    Hi, If possible can you please share the URL of the website along with the SuperPWA dashboard settings setup? So that we will inspect the issue by going through them and assisting you to fix the problem immediately.

    Thread Starter Jaso

    (@subwebsites)

    This doesnt work on Android: https://prnt.sc/4U-f-CLNfwk9 This doesnt work AT ALL for Apple phones: https://prnt.sc/h9V7pcqkHnVi

    I’m not putting my site detail here
    Plugin Author SuperPWA

    (@superpwa)

    Hi, thank you for sharing. Can you please kindly let me know, The issue persists after any specific update?or did you change anything recently? So that we will analyze the issue and assist you in fixing the issue.

    Thread Starter Jaso

    (@subwebsites)

    you guys are hopeless.

    problem still exists.

    you obviously do not do external testings

    start doing yr own testing on real devices

    Plugin Author SuperPWA

    (@superpwa)

    Hi, We are extremely sorry for the inconvenience. We are here to assist you on this. We will test the issue and get back to you immediately to resolve the issue ASAP!

    Plugin Author SuperPWA

    (@superpwa)

    Hi, It is a valid issue. Regarding this, We have raised the GitHub ticket in our repository. We will work on it and fix the issue in our coming updates and once it gets fixed then we will get back to you with an update.

    Here is the reference GitHub link to track the updates: https://github.com/SuperPWA/Super-Progressive-Web-Apps/issues/434

    Thread Starter Jaso

    (@subwebsites)

    taking tooo long !

    Plugin Author SuperPWA

    (@superpwa)

    Hi, We are sorry for the inconvenience. We are working on it and added it to the 2.2.18 milestone. We will fix this issue in the coming update and get back to you once it gets pushed.

    Thread Starter Jaso

    (@subwebsites)

    is that including the install on apple devices???

    youve not yet mentioned anything about that in my comments

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Thank you for the response. Yes, We will fix this. Once it gets fixed then we will soon get back to you with an update.

Viewing 15 replies - 1 through 15 (of 20 total)
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