• Resolved stevenseagal

    (@stevenseagal)


    Getting “no products found” when searching for a product with an apostrophe in the title – is the apostrophe the problem?

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  • John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @stevenseagal

    I was able to confirm that apostrophes and symbols in are not a problem. I recommend is to delete the product in question using the WooCommerce Facebook metabox (on the edit product page), then to resave the product to create a new object ID for that product.

    This can be done manually for each product using the “Delete product(s) on Facebook” option from within the Edit Product page.

    Screenshot link: https://d.pr/i/7intpT

    Afterward, syncing products again from within **Marketing > Facebook > Product sync** should resolve the issue.`

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