• I have found that whenever a filename has an apostrophe in it, it causes an error when you try to download it through the FileAway interface.

    I don’t know if other special characters have a similar effect.

    This is presumably a bug which needs to be fixed.

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  • Plugin Author thomstark

    (@thomstark)

    I and my hundreds of clients download files with apostrophes in the file name through File Away routinely without issue.

    If you tell me about your server, how you are using file away, what your short code looks like, what your File Away settings are re: encryption and stats, etc. we can maybe narrow down a culprit.

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