• I have a fresh install of WordPress 6.2.2 with Elementor 3.13.3 on the Hello Elementor 2.7.1 theme kit. I’ve spent the day customizing the design and layout, and want to export. According to your (outdated) article, this is possible. So I made my way to Elementor > Tools > Import / Export Kit and clicked on the Start Export button. This produced the “App could not be loaded” error message.

    A little disappointed that Elementor failed with such an clean install with nearly no other active plugins.

    == Server Environment ==
    	Operating System: Linux
    	Software: LiteSpeed
    	MySQL version: MariaDB Server v10.3.36
    	PHP Version: 7.4.33
    	PHP Memory Limit: 1G
    	PHP Max Input Vars: 10000
    	PHP Max Post Size: 128M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 6.2.2
    	Site URL: https://hidden.url
    	Home URL: https://hidden.url
    	WP Multisite: No
    	Max Upload Size: 128 MB
    	Memory limit: 40M
    	Max Memory limit: 1G
    	Permalink Structure: /%postname%/
    	Language: en-US
    	Timezone: America/Los_Angeles
    	Admin Email: hidden@hidden
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Hello Elementor
    	Version: 2.7.1
    	Author: Elementor Team
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36
    
    == Active Plugins ==
    	Advanced Editor Tools
    		Version: 5.9.0
    		Author: Automattic
    
    	Akismet Anti-Spam
    		Version: 5.1
    		Author: Automattic
    
    	Classic Editor
    		Version: 1.6.3
    		Author: WordPress Contributors
    
    	Elementor
    		Version: 3.13.3
    		Author: Elementor.com
    
    	Gravity Forms
    		Version: 2.7.4
    		Author: Gravity Forms
    
    	LiteSpeed Cache
    		Version: 5.4
    		Author: LiteSpeed Technologies
    
    == Elementor Experiments ==
    	Optimized DOM Output: Active by default
    	Improved Asset Loading: Active by default
    	Improved CSS Loading: Active by default
    	Inline Font Icons: Inactive by default
    	Accessibility Improvements: Active by default
    	Additional Custom Breakpoints: Active by default
    	admin_menu_rearrangement: Inactive by default
    	Flexbox Container: Inactive by default
    	Upgrade Swiper Library: Active by default
    	Grid Container: Inactive by default
    	Hello Theme Header & Footer: Active by default
    	Editor Top Bar: Inactive by default
    	Landing Pages: Active by default
    	Nested Elements: Inactive by default
    	Lazy Load Background Images: Inactive by default
    
    == Log ==
    	
    PHP: showing 2 of 2PHP: 2023-05-23 13:38:13 [notice X 1][/home/hotbedah/public_html/renomuaythai/wp-content/plugins/elementor/includes/template-library/classes/class-import-images.php::199] Undefined index: url [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2023-05-23 13:40:50 [notice X 1][/home/hotbedah/public_html/renomuaythai/wp-content/plugins/elementor/core/common/modules/ajax/module.php::175] Undefined index: data [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    
    Log: showing 1 of 12023-05-23 13:40:45 [info] Uploading Kit:  [array (
      'kit_id' => '61f6c332b3df350011ebb770',
      'referrer' => 'kit-library',
    )]
    
    JS: showing 5 of 5JS: 2023-05-23 21:18:28 [error X 1][https://hidden.url/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.13.3:3:634710] Cannot read properties of undefined (reading 'isDesignable') 
    JS: 2023-05-23 22:09:37 [error X 1][https://hidden.url/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.13.3:3:1097282] Cannot read properties of null (reading 'getBoundingClientRect') 
    JS: 2023-05-24 15:38:54 [error X 2][https://hidden.url/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.13.3:3:907878] elementorFrontend is not defined 
    JS: 2023-05-24 15:40:16 [error X 3][https://hidden.url/wp-admin/load-scripts.php?c=1&loadchunk_0=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.2.2:2:31823] elementor_new_template_form_controls is not defined 
    JS: 2023-05-24 16:08:52 [error X 1][https://hidden.url/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.13.3:3:916308] Cannot read properties of undefined (reading 'route') 
    
    == Elementor - Compatibility Tag ==

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Das Capitolin

    (@das-capitolin)

    Relevant log entry:

    PHP: 2023-05-31 20:25:31 [notice X 2][/home/hotbedah/public_html/renomuaythai/wp-content/plugins/elementor/app/modules/import-export/module.php::717] Trying to get property 'label' of non-object [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    Thread Starter Das Capitolin

    (@das-capitolin)

    I just created a brand new WordPress website with only the Elementor plugin installed. Unfortunately, Elementor’s Export Kit function is broken from the start.

    == Server Environment ==
    	Operating System: Linux
    	Software: LiteSpeed
    	MySQL version: MariaDB Server v10.3.36
    	PHP Version: 7.4.33
    	PHP Memory Limit: 1G
    	PHP Max Input Vars: 10000
    	PHP Max Post Size: 128M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 6.2.2
    	Site URL: https://testbed.hotbed.a2hosted.com
    	Home URL: https://testbed.hotbed.a2hosted.com
    	WP Multisite: No
    	Max Upload Size: 128 MB
    	Memory limit: 40M
    	Max Memory limit: 1G
    	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    	Language: en-US
    	Timezone: 0
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Hello Elementor
    	Version: 2.7.1
    	Author: Elementor Team
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36
    
    == Active Plugins ==
    	Elementor
    		Version: 3.13.4
    		Author: Elementor.com
    
    == Elementor Experiments ==
    	Optimized DOM Output: Active by default
    	Improved Asset Loading: Active by default
    	Improved CSS Loading: Active by default
    	Inline Font Icons: Inactive by default
    	Accessibility Improvements: Active by default
    	Additional Custom Breakpoints: Active by default
    	admin_menu_rearrangement: Inactive by default
    	Flexbox Container: Inactive by default
    	Upgrade Swiper Library: Active by default
    	Grid Container: Inactive by default
    	Hello Theme Header & Footer: Active by default
    	Editor Top Bar: Inactive by default
    	Landing Pages: Active by default
    	Nested Elements: Inactive by default
    	Lazy Load Background Images: Inactive by default
    
    == Log ==
    	
    Log: showing 1 of 12023-06-01 13:36:25 [info] Uploading Kit:  [array (
      'kit_id' => '61f6c406b3df350011ebb7b0',
      'referrer' => 'kit-library',
    )]
    
    PHP: showing 1 of 1PHP: 2023-06-01 13:36:30 [notice X 1][/home/hotbedah/public_html/testbed/wp-content/plugins/elementor/core/common/modules/ajax/module.php::175] Undefined index: data [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    
    == Elementor - Compatibility Tag ==
    Thread Starter Das Capitolin

    (@das-capitolin)

    @jdembowski: At least one of the four complaints you deleted had the same version as I do, and so it was relevant. Deleting all four matching complaints does not help anyone, especially when nobody has done a thing to progress this report towards a solution.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘App could not be loaded (Export a Template Kit)’ is closed to new replies.