App Icon not showing on mobile device

  • Resolved ouamboh

    (@ouamboh)


    2 years ago

    Hello,
    I have installed this PWA plugging after having experienced with another PWA plugin. I have 2 issues:

    1. the app icon is loaded to the plugin and is of correct side 192×192. However when I install the app on Android , I just get the standard black app icon. Why is my icon app not loading when the app is installed

    2. what is the public URL for the manifest ?

    Herve

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Magazine3

    (@magazine3)

    1. Can you please share the PWA dashboard settings setup screenshots? So that we will check the setup once and get back to you immediately.

    2. Can you please elaborate a bit more on what you want to know exactly? So that we will
    let you know back accordingly.

    Thread Starter ouamboh

    (@ouamboh)

    Q1 : Why is the app not loading on the phone when I installed the app ?mall I get is the image of a black icon with the word app in it.
    here is the screen dashboard of the plugin: https://drive.google.com/file/d/1-gF1E7jSkvxQxXSSL2OetRirYMIi-tBI/view?usp=share_link

    Q2: I need the link to be able to access the manifest.json file via the browser. this is the manifest generated by your plugin. it will be something like https://<my side domain>/manifest.json.

    Hope this is clear

    Thread Starter ouamboh

    (@ouamboh)

    the app Icon is not loading. the app itself is fine

    Plugin Author Magazine3

    (@magazine3)

    Thanks for sharing. Can you please let me know, is this happening from any recent particular update?

    Thread Starter ouamboh

    (@ouamboh)

    first time install on android phone.

    Also is the manifest.json for the site accessible online ?

    Plugin Author Magazine3

    (@magazine3)

    Yes.

    Thread Starter ouamboh

    (@ouamboh)

    How can I access the manifest.json online for my site. What is the link ?

    Also, you are not telling me why the app icon is not loading or how I can troubleshoot the issue?

    Plugin Author Magazine3

    (@magazine3)

    Can you please let us know, The PWAforWP is currently activated at your end? Because we have inspected the given URL and the PWAforWP is not activated it seems. Can you please check once and confirm with us? So that we will check and give you the solution to resolve your issue.

    Plugin Author Magazine3

    (@magazine3)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further issues or queries, you can start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
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