• I can’t edit nor click on any options in Appearance > Customizer. I have disabled all of my plugins but the problem still persists. Can someone help me out?

    • This topic was modified 3 years, 4 months ago by Jan Dembowski.
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  • Please have a look I think it’s been hacked by someone:

    Look out for these signs that might show you that your <strong>WordPress site might be hacked.</strong>
    
    1. Unsuccessful login – Hacker could have changed your login password and privileges for admin user.
    
    2. Malicious content is added to your site – Site ahead contains malware – ALERT
    
    3. Suspicious visits from spam websites
    
    4. A sudden drop in traffic
    
    5. Search engine results show Japanese language characters
    
    6. You can’t send/receive emails
    
    7. Site demands cryptocurrency as ransomware – It could be due to a conhive crypto malware hack
    
    8. Suspicious files on your server – Could be due to remote file inclusion vulnerability
    
    9. Unknown users – You must monitor wordpress users
    
    10. “This Site May Be Hacked” message in Google
    
    11. Suddenly your Google Ads are Disapproved
    In case you think that your wordpress website might be hacked, we have listed few ways on how to find if WordPress is hacked.
    
    1. Run Malware Scan
    Use <strong>WordPress</strong> malware scanner to scan your site for an in depth analysis of your website The scanner will also identify if your WordPress Website is hacked. There are exceptions however. If your website has been shut down due to a hack, the scanner will not be able to access your website at all to perform a scan, as an example. However, if your website is shutdown by the hosting provider, it’s most likely an indication of a hack anyway. Scanner tools look for the irregular redirects, spam, malware redirects, malicious code,  backdoors, and several other security issues in the number of pages of your websites.
    
    2. Monitor WordPress Users
    It’s almost difficult to track the activity of a user in WordPress. By the means of various plugins such as User Activity Log, you can keep track of various unusual activities like generation of a new unapproved content, creation of new users, changed user roles, changed existing user’s password etc. These changes can also be the indicators of a hacked WordPress Website.
    
    3. Use Google Webmaster Tools Notifications
    Apart from improving the SEO, Google Webmaster Tools will monitor your website for various website infections and provide results based on the information it finds. If your website is being hacked, a notification with the warning sign will show up as the visitors try to visit your WordPress site.
    
    4. Google Scanners
    Google safe browsing diagnostics can be used to monitor the WordPress websites. You will receive a clear notification if your site is hacked.
    
    5. Keep track of WordPress Traffic and Site Activity
    As a general rule of thumb, a huge increase in the traffic, especially from the foreign countries that your website doesn’t cater, is one of the best indicator of a hacked wordpress website. The traffic shifts and fluctuations on your website can provide clues that are worth exploring to determine if your website is indeed hacked. Google Analytics and Google Webmaster tools can help your keep track of the activities and traffic on your website.
    
    6. Monitor WordPress Files for Changes
    One of the best way to monitor the WordPress files is by checking if any malicious code is being inserted by the hacker. Search for the entire file structure, new files in the web-root and upload directory, functions.php files, modified index.php files and more. When hackers place some malicious code in the files changing the source code may result in WordPress getting hacked . Free plugins such as file changes monitor, can be used to monitor file changes across your WP installation.
    
    7. Bad Content on your site
    Check whether your site has been revamped with the new content without any admin approval, unwelcome links in the footer of each page or an invisible code has been added that is only visible to the crawlers like Googlebot can be an indication of a blacklisted WordPress site. Such kind of hacks are known as Gibberish Keywords Hack  &  Japanese Keywords Hack
    
    8. Website slows down or crashes
    If you find your website is slow or crashes down, that may be a clear indication that your website has been hacked. The case may be a hacker may have added your WordPress website to a network of spam emails or the network of websites which is not acceptable again. You may find this image.
    
    9. Immediate bounce off in the website traffic
    If your website is slow, crashes infrequently or frequently, or has inappropriate content, you may see the bounce rate increase. This increase will be higher if Google has blacklisted your website, as an example In these scenarios, most likely your website is hacked and will require a professional wordpress security services.
    
    10. Website opens Pop-Ups on loading
    One of the clear indicator of a WordPress site is being hacked is by a display of unintended pop up windows on your site. Some popup windows loading in the background but may not be visible when you open the site. You may see those pop-ups if you minimize your browser as they take up a large portion of your screen.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What happens if you change the theme to twentysomething?

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