Appearance of testimonials is different

It looks like the plugin stylesheet and the pagination script are not loading. Please go back to version 1.16.10 and I will work on it. I think it’s a conflict with the Page Builder component of the theme.

Please try version 1.16.12 and let me know if that solves it.

Hi,

I have installed 1.16.12 but it still looks the same.

https://www.cakeclass.nl/about/testimonials/

by the way, for custom CSS I have used:

.testimonial .photo {
float: left;
margin-right: 1em;
}

Already tried to remove this custom css, but the result is even worse.

Does your theme have
<?php wp_footer(); ?>
in its footer.php file?

yes

Can you disable Super Cache temporarily?

done

Thanks. I bought the theme and I’m testing it. You have the shortcode in a Column item, yes?

yes, I made one column for the testimonial from on the left and one column for the testimonials on the right

Thanks. It’s not working for me either so I need to dig into the theme to figure out where it stores the content.

Got it. Try version 1.16.13.

Hi, I have done the update, but it still doesn’t work for me. Do I have to change anything else?

Reactivate Super Cache, set caching off and delete the cache.

If that doesn’t work, go to the Advanced tab in Super Cache settings, find the
“DO NOT CACHE” secret key and add it the the URL like:
https://www.cakeclass.nl/about/testimonials/?donotcachepage=…

If that doesn’t work, contact me with a temporary admin login.

Hi Chris,

Thanks a lot for your help with this, great support.

You’re welcome. Thanks for your patience as we worked it out.

For those encountering a similar problem, see this topic.