Hello @nickmclamb1,
On your website, you are using the custom template and cache system.
Please check this screenshot: https://i.postimg.cc/cLPQ5sYS/image.png.
To disable the topbar, navigate to Customizer > Top Bar > General and uncheck the “Enable Top Bar” option; after that, if you can still see the topbar, there are two reasons for it:
1. You’ve customized the theme, and the topbar always shows, so to solve it, you need to return your customizations.
2. There is a cache issue. If you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor). Also, it needs hard-refreshing. To refresh the page, please follow the steps explained in this link: https://www.documate.org/automation/what-is-a-hard-refresh-how-to-do-a-hard-refresh-in-any-browser/.
Win: Ctrl+Shift+R
Mac: Shift+Command+R
Also, you can use this CSS to hide the top bar:
#top-bar-wrap {
display: none;
}
_____
To make sure this is not the theme issue, please try to test the theme on a fresh installation and without any cache plugin(s). If your issue persists again, please share your steps to arrive the issue.
I hope it helps
Best Regards