Appearence>Customize not working

  • Resolved diana_levy

    (@diana_levy)


    8 years, 11 months ago

    I just update plugins and customizr theme today, and experienced too much troubles and I cannot manage it to work properly.

    The first issue I noticed is that My genericons stop working, so i downloaded and installed a genericons`d plugin in order to make that work.

    The second issue is that in my home page im not able to see any image source
    So the slider is not showing images, as well as the blog posts and featured pages…any trace of the images…Inpections shows:

    <img width=”1920″ height=”550″ class=”h-centered” style=”height: 550px; width: 100%; left: 639.5px; top: -2px;”>

    The third issue is that Im not able to access to Appareance > customize tab giving the next message (Spanish):

    La página nessus.software no funciona
    La página nessus.software no puede procesar esta solicitud ahora.
    500

    My webiste is: nessus.software

    Coomets: Im using a child theme, trying to fix my issues I deleted my child functions.php (temporary) but still haven’t any results.

    I hope somebdoy can help me with that. Thanks in advanced

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Customizer has moved from genericons to fontawesome.
    Check this out.
    https://presscustomizr.com/customizr-pro-v1-2-19-customizr-free-v3-4-19-release-not/

    Thread Starter diana_levy

    (@diana_levy)

    Thanks for your answer! I’ll check out the icons problem!
    I was working for many hours fixing my problems.
    I post my own answers in here in order to explain why Ive experienced that issues:

    Appearence > customize (Broken)
    When creating a Child theme I had:
    -customizr-child > Inc > class-fire-init.php
    – customizr-child > Inc > class-fire-utils.php
    deleting this files in child theme I get the Appearence > customize To work fine

    Regarding to the images dissapeared: I had

    customizr-child > Inc > Parts > class-header-header_main.php
    customizr-child > Inc > Parts > class-header-footer_main.php

    I’d duplicated this files in order to put some extra code in head and footer, what I did was deleted the files and add the code via functions.php in wp_head and wp_footer on my child theme

    Now I have the theme working perfect again! Hope it works for someone else

Viewing 2 replies - 1 through 2 (of 2 total)
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