• The product is weak and simply breaks with normal use. Support was non-existent. I checked with the real dropbox at [ link redacted ], and they have no knowledge at all about this product. This product appears to be using the dropbox brand (name and logo), intellectual property to deceive customers into thinking they are working with the brand owner, dropbox.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Don’t put links in reviews, that gets redacted when found.

    I checked with the real dropbox at

    You checked how?

    Thread Starter Music Tech

    (@ftarantino)

    Just Google dropbox for the link. I spoke with dropbox online support. As with any review you should check for yourself.

    Plugin Author helena46

    (@helena46)

    Hello @ftarantino,

    please read the name of the plugin attentively – it is called Backup & Restore Dropbox. Then please read description where it is said that it is a WordPress plugin designed to backup and restore to/from Dropbox. We neither name ourselves to be Dropbox itself nor pretending to be Dropbox. Our product is transparent. We created the product which helps users to backup and save their reserved copies of the WordPress site at Dropbox, like other plugins do. And all this info you can find in plugin description.
    If you use Backup & Restore Dropbox plugin and need support, you can scroll a little bit lower the page and find the site to contact our support team. This info is specified in plugin info after description.

    Thread Starter Music Tech

    (@ftarantino)

    You certainly do use the word Dropbox – with no other branding – in your naming of the product. You also use the Dropbox logo. Backup and Restore are generic words. Dropbox is a trademark owned by someone else – not you. Other WordPress backup apps use their own branding while providing a Dropbox backup option.

    Your statement is more a matter of your perspective than of fact, clouded by your apparent motivation. In my opinion, you are deceiving users into a false belief that the product is by Dropbox.

    1. You use the dropbox logo front and center to identify the product.
    2. You use no other logo to uniquely identify the product as yours.
    3. You use the word dropbox in the product URL.

    You’ve seemingly had a good thing going here. The review is here for others to judge, and the real Dropbox is now aware of what you are doing.

    It is my hope that the operators of the WordPress site have their own process to review and take actions regarding products such as this that may be deceiving customers by co-opting another business’s brand. This behavior undermines that of those who play by the rules of ethics and integrity.

    Thread Starter Music Tech

    (@ftarantino)

    More information on 8/20/2018:

    I reported a claim with PayPal for a refund on 8/3/2018. The product does not work, support was non-existent, and by the seller’s own admission here, they are NOT Dropbox.

    The seller still has not issued the refund 17 days later.

    Thread Starter Music Tech

    (@ftarantino)

    The seller never did issue a refund.

    PayPal decided the facts in my favor:

    Dispute Reason
    Item not as described

    Case Status
    Closed

    Case Resolution
    Decided in your favour

    Seller information
    WPAdm

    I think www.ads-software.com should take a position on this matter of a seller misrepresenting themselves as another brand.

    Perauto

    (@reflectionsdetailing)

    The author appears to be a con artist, I have another of their plugins which doesn’t work and looks like it has been abandoned. They never respond to support and there is compelling evidence the plugin I used was hacked. They didn’t report it. I have a paid version but I’ve had it a while. Will chance my luck with Paypal although I’m way outside their coverage I think.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Appears To Be a Fraud’ is closed to new replies.