Appears to be DEAD

I’ve been using this for the past few years and was very happy. The support was also good when I had an issue. Unfortunately, it appears to be dead. I pay for the professional version and had another small issue. I’ve contacted them twice with no response. It hasn’t been updated for a few years. I have to switch to something else because I don’t know if/when the latest version might become incompatible and quit working.