Appears to Hang in a loop

  • Resolved nicheprof

    (@nicheprof)


    9 years, 3 months ago

    One of my sites fails to display the Admin Area. In tracking the cause down it was determined this plugin was the culprit:

    It looks like your agp-font-awesome-collection plugin may be the cause of this issue. I straced a visit to the admin page and counted the calls made to each plugin, and the agp-font-awesome-collection plugin makes an abnormally high number of calls:

    103955 agp-font-awesome-collection
    6077 appointment-booking
    3027 prostyler-theme
    1140 wp-recaptcha-integration
    705 contact-form-7
    684 revslider
    642 piklist
    629 wpglow-builder
    607 wp-helpers
    376 all-in-one-seo-pack-pro

    When I disabled this plugin manually the admin page began to load. Please let me know if you’re also able to reach the page on your end as well.

    I straced all running LiteSpeed processes which had “admin” in the process path while refreshing the blank admin page a few times so the amount of calls made by the other plugins is not necessarily a cause for concern. The number of calls made by the other plugins is well within the normal range for a WordPress site. The font plugin seemed to be stuck in a loop. Here are some sample lines from the strace output:

    ..
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes/curl”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 stat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes/curl”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes/ajax”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes/ajax”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    15955 lstat64(“/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core”, {st_mode=S_IFDIR|0755, st_size=4096, …}) = 0
    ..

    It continues to do this until reaching a maximum execution time limit and then your theme attempts to load, but since it is linked to this plugin when it is enabled the result is a blank page. It’s difficult to say exactly why the plugin was malfunctioning. I see no recently appended error logs in the site’s root directory or any directory within it. The strace output is in the /root/strace_output.txt file, and if you’d like me to attach it to this ticket just let me know and I’ll be happy to do so.

    You may want to try enabling the WordPress debug log if you’d like to troubleshoot this issue with that plugin further ( https://codex.www.ads-software.com/Debugging_in_WordPress ). If this does not yield any better results you may want to reach out to their support team ( https://www.ads-software.com/support/plugin/agp-font-awesome-collection ) in order to determine what the issue might be.

    https://www.ads-software.com/plugins/agp-font-awesome-collection/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Alexey Golubnichenko

    (@agolubnichenko)

    Hi, nicheprof!

    Unfortunately I can not help in this matter, because I can not simulate a similar situation. I can assume that the problem is not systematic.

    As for lines in trace file such as:
    15955 lstat64("/home/personal/public_html/wp-content/plugins/agp-font-awesome-collection/agp-core/classes/curl", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0

    In the plugin is implemented autoloader function, which searches the files in certain folders that contain used classes and then includes them. The process of scanning folders actually can reduce the performance of disk operations, but is not to be the cause of your problem.

    Plugin Author Alexey Golubnichenko

    (@agolubnichenko)

    Hi, nicheprof!

    If the issue is resolved, can I resolve this topic?

Viewing 2 replies - 1 through 2 (of 2 total)
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