• Resolved miguelbp87

    (@miguelbp87)


    Hi,

    Nice Plugin, I have 2 questions:

    1st) When I try to pay using apple pay on either cart or checkout. Payment fails and I get an error message: The billing province is not valid.

    2nd) I want to use the default Stripe Credit Card form but the font is enormous 18px. I still have the official Stripe plugin installed which uses the same form and the font is right but ideally I would like to switch everything to yours. Any suggestion? can’t edit the iframe via CSS.

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @miguelbp87,

    Thanks for contacting us.

    1. Makes sure your billing province is in the same format that WooCommerce expects. On the checkout page the billing province is probably abbreviated yes?

    2. If you want to change the font size all you have to do is hook in to the style filter and provide your own value for the font size. This snippet of code should be added to your child theme’s functions.php file.

    Example:

    add_filter('wc_stripe_cc_element_style', function($styles){
        $styles['base']['fontSize'] = '14px';
        return $styles;
    });

    Kind Regards,

    Thread Starter miguelbp87

    (@miguelbp87)

    Thanks for your quick reply!

    1. They are the same, I didn’t do any customizations to woocommerce fields. I have been investigating and apparently there’s a bug with at least Spanish and Chinese provinces.
    https://www.ads-software.com/support/topic/multiple-addresses-errors-with-apple-pay/

    I was testing with a Spanish account where I got the error but I switched to a norwegian and it works fine. Please let me know if there’s potentially anything we can do. Like disabling the province verification or making the province field not required/mandatory.

    2. Resolved thanks so much for the snippet, I really appreciate it!

    Kind regards,
    M.

    • This reply was modified 4 years, 5 months ago by miguelbp87.
    • This reply was modified 4 years, 5 months ago by miguelbp87.
    • This reply was modified 4 years, 5 months ago by miguelbp87.
    • This reply was modified 4 years, 5 months ago by miguelbp87.
    • This reply was modified 4 years, 5 months ago by miguelbp87.
    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @miguelbp87

    Can you reach out to me via the help button and provide me with the address that failed the validation?

    I’d like to test this scenario.

    Kind regards,

    Thread Starter miguelbp87

    (@miguelbp87)

    Sure, thanks a lot! Where can I find the help button?

    Kind regards,
    M.

    • This reply was modified 4 years, 5 months ago by miguelbp87.
    Plugin Author Payment Plugins

    (@mrclayton)

    It’s on all of the Stripe plugin’s settings pages.

    Thread Starter miguelbp87

    (@miguelbp87)

    Done, thank you so much!

    Thread Starter miguelbp87

    (@miguelbp87)

    Resolved, everything working perfectly, thanks so much for your help!

    • This reply was modified 4 years, 5 months ago by miguelbp87.

    @miguelbp87 Hey there, how did you manage to solve the billing address issue ?
    I have apple pay on fast checkout (not needing clicking add to card and proceed) And many customers are getting “billing address required” error

    https://i.snipboard.io/wCJaDL.jpg

    Plugin Author Payment Plugins

    (@mrclayton)

    @cagsanovic,

    This issue had nothing to do with the billing address required feature that you have continued to ask about on these support forums.

    Kind Regards,

    Thread Starter miguelbp87

    (@miguelbp87)

    Hi @cagsanovic,

    The plugin works perfectly, the problem was on my side. In my apple pay account, shipping address was right but the billing province which is kinda hidden inside apple pay credit cards had a typo. Province didn’t match woocommerce and that’s why validation was failing, which is the correct bahaviour in such a scenario.

Viewing 10 replies - 1 through 10 (of 10 total)
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