Apple pay and google pay issues

Just to add also, I’ve tested it with the default themes and tried disabling all plugins and checking that way also

Hey @hql,

You have opened a support thread on WooCommerce. Can you please let us know which payment gateway plugin you are using for Apple Pay and Google Pay options?

Please share a copy of your site’s System Status Report with us. You’ll find it at the top of the page under WooCommerce > Status > Get system report > Copy for support (after you scroll down a bit). Paste the result here in your reply.

### WordPress Environment ###

WordPress address (URL): https://www.thetechbase.co.uk
Site address (URL): https://www.thetechbase.co.uk
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.22
PHP Post Max Size: 12 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.84.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 10.2.44-MariaDB
Max Upload Size: 12 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Total Database Size: 160.30MB
Database Data Size: 124.12MB
Database Index Size: 36.18MB
wp_woocommerce_sessions: Data: 15.78MB + Index: 0.53MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_woocommerce_order_items: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.44MB + Index: 0.25MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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wp_aws_index: Data: 10.67MB + Index: 11.08MB + Engine MyISAM
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wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
wp_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_posts: Data: 13.75MB + Index: 2.13MB + Engine MyISAM
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wp_rank_math_internal_links: Data: 0.08MB + Index: 0.05MB + Engine MyISAM
wp_rank_math_internal_meta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
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wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.10MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.42MB + Index: 0.28MB + Engine MyISAM
wp_terms: Data: 0.36MB + Index: 0.65MB + Engine MyISAM
wp_term_relationships: Data: 0.53MB + Index: 1.18MB + Engine MyISAM
wp_term_taxonomy: Data: 0.25MB + Index: 0.23MB + Engine MyISAM
wp_usermeta: Data: 0.12MB + Index: 0.07MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wp_wc_order_stats: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
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wp_wc_product_attributes_lookup: Data: 0.11MB + Index: 0.17MB + Engine MyISAM
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wp_wc_product_meta_lookup: Data: 0.30MB + Index: 0.61MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wotv_woo_track_info: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 5363
axtronic-breadcrumb: 1
b2bking_custom_role: 2
b2bking_group: 1
b2bking_rule: 1
client: 5
custom_css: 3
customize_changeset: 2
elementor_library: 16
is_search_form: 1
mailpoet_page: 1
mc4wp-form: 1
ml-slide: 4
ml-slider: 1
nav_menu_item: 224
offer: 3
page: 18
post: 21
product: 3187
product_variation: 2180
revision: 7709
seedprod: 1
shop_order: 111
shop_order_refund: 3
slide: 1
template: 15
wp_global_styles: 7
wpcf7_contact_form: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (27) ###

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.4.1
Advanced Woo Search: by ILLID – 2.61
B2BKing Core: by WebWizards – 4.2.25
Contact Form 7: by Takayuki Miyoshi – 5.6.2
Disable Blog: by Joshua Nelson – 0.5.0
Duplicate Page: by mndpsingh287 – 4.4.9
Elementor: by Elementor.com – 3.7.3
WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.5
Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
Google Listings and Ads: by WooCommerce – 2.1.0
Jetpack: by Automattic – 11.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.8
Max Mega Menu: by megamenu.com – 2.9.8
Pay in Store WooCommerce Payment Gateway: by Papaki – 1.2.6
Slider Revolution: by ThemePunch – 6.5.25
Rank Math SEO: by Rank Math – 1.0.96
SVG Support: by Benbodhi – 2.5.1
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.7.1
Trustpilot-reviews: by Trustpilot – 2.5.914
User Switching: by John Blackbourn & contributors – 1.7.0
Woocommerce delete product images: by Husain Ahmed – 1.0.2
Orders Tracking for WooCommerce: by VillaTheme – 1.2.0
WooCommerce Payments: by Automattic – 4.6.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.1
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce: by Automattic – 6.8.2
WP File Manager: by mndpsingh287 – 7.1.6

### Inactive Plugins (6) ###

BeCustom: by Muffin Group – 1.0.5.1
BeTheme Header Builder: by Muffin group – 1.0.7.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.8.2
LayerSlider: by Kreatura Media – 7.2.3
MailPoet 3 (New): by MailPoet – 3.96.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: grouped (grouped)
variable (variable)
external (external)
woosg (woosg)
simple (simple)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Basket: #274 - /cart/
Checkout: #275 - /checkout/
My account: #276 - /my-account/
Terms and conditions: #377 - /terms-of-use/

### Theme ###

Name: Betheme
Version: 26.4.0.7
Author URL: https://muffingroup.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: betheme/woocommerce/archive-product.php
betheme/woocommerce/cart/cart-totals.php
betheme/woocommerce/cart/cart.php
betheme/woocommerce/cart/cross-sells.php
betheme/woocommerce/cart/mini-cart.php
betheme/woocommerce/checkout/form-checkout.php
betheme/woocommerce/content-product.php
betheme/woocommerce/content-single-product.php
betheme/woocommerce/loop/loop-end.php
betheme/woocommerce/loop/loop-start.php
betheme/woocommerce/loop/no-products-found.php
betheme/woocommerce/loop/pagination.php
betheme/woocommerce/myaccount/downloads.php
betheme/woocommerce/notices/error.php
betheme/woocommerce/notices/success.php
betheme/woocommerce/single-product/add-to-cart/external.php
betheme/woocommerce/single-product/meta.php
betheme/woocommerce/single-product/product-image.php
betheme/woocommerce/single-product/product-thumbnails.php
betheme/woocommerce/single-product/related.php
betheme/woocommerce/single-product/sale-flash.php
betheme/woocommerce/single-product/tabs/description.php
betheme/woocommerce/single-product/tabs/tabs.php
betheme/woocommerce/single-product/title.php
betheme/woocommerce/single-product/up-sells.php
betheme/woocommerce/single-product-reviews.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-09-03 11:40:39 +01:00
Options: ?
Notes: 80
Onboarding: completed

### WooCommerce Payments ###

Version: 4.6.0
Connected to WPCOM: Yes
Blog ID: 197653313
Account ID: acct_1KdcOw2EX2HJae5s

### Action Scheduler ###

Canceled: 4
Oldest: 2022-08-22 21:00:48 +0100
Newest: 2022-09-02 15:00:17 +0100

Complete: 14,992
Oldest: 2022-08-31 14:48:24 +0100
Newest: 2022-09-02 16:48:07 +0100

Failed: 1
Oldest: 2022-08-28 20:44:08 +0100
Newest: 2022-08-28 20:44:08 +0100

Pending: 7
Oldest: 2022-09-02 17:11:40 +0100
Newest: 2022-10-01 01:01:23 +0100

### Status report information ###

Generated at: 2022-09-02 16:48:36 +01:00

I am using Woocommerce Payments plugin and I have tried this on the default twenty twenty theme also with the same issue.

Hello,
Sorry to hear about the issue and thanks for sending the system report.

WooCommerce Payments: by Automattic – 4.6.0

For better assistance, we’ll be glad to help if you post your question in the WooCommerce Payments forum at:
https://www.ads-software.com/support/plugin/woocommerce-payments/#new-topic-0.

The reason is that this forum is specific for WooCommerce Core inquiries. When creating your new thread please include a link to this thread to follow up.

Thank you!