Apple Pay and Gpay Not showing Up

Hello @amanhstu,

Thank you for reaching out!

You can trigger the buttons by accessing the page in private mode using Safari. :?)

I checked both the cart and checkout pages and seems like the button is triggered, but there’s an overflow of elements.

Kindly check this screencast: https://d.pr/v/784dfd

I can’t blame the theme just yet, so please perform a full conflict test to get a better understanding of what’s causing the issue.

• How to test for conflicts?

If it’s the theme indeed, then kindly contact the author for further assistance. :?)

Let us know how it goes!

Thanks for your prompt reply. But why I don’t see like you . Look at my screenshot here https://prnt.sc/vXwLRAV_AqTd

And same way I don’t see it for Gpay as well.

If you see like that in the video you showed, can you just give me the class name or css so that I force that element to me shown there by css like you shown in the video

Hi there @amanhstu ??

If you see like that in the video you showed, can you just give me the class name or css so that I force that element to me shown there by css like you shown in the video

That’d be wc-stripe-payment-request-button, for targeting with CSS, from what the screencast showcases.

Feel free to reach out to the Kalles theme’s (currently active) support channel for anything further, as they would be in a better position to assist you with customizations.

I hope this is helpful! Please let us know if you have any further questions or concerns.

I have added the class with that css selector.. Myself is a developer also. So I can do these small changes.. My concern is that the stripe gpay or apple pay button not present there in my end. Is that because I live in Bangladesh ? If the element is there then I can make it appeared anyhow. But from my end its not present. I can give you admin access to check it if you want.

its working now with the css I have added

But my clients trying to test it with apply pay and its nothing happen. Its so strange. Whats the problem ? Have a look at this video here https://screenpal.com/watch/c0QQljVC27y The video is password proteted. How do I share the password to you ?

Hello @amanhstu,

This is a public form, there’s no way to send information privately. Could you please open a ticket about this from WooCommerce.com > MY profile > Support?

Make sure to include a link to this thread so we know what has been done already.

Look forward to hearing back from you.

Sorry for late reply. I am out of my country. I have sent a ticket there with the video and password to see the video. Please check there

Hi @amanhstu

As you’ve already created a ticket with us, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

Feel free to create a new topic if you need further help with WooCommerce core.

Thanks