Apple Pay button does not display
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Hi,
I’ve already contacted Stripe support a few times – unfortunately they are still just sending integration docs.
I installed Stripe Gateway plugin to manage payments via Stripe Account. Also wanted to use Google Pay and Apple Pay – so I configured everything, Apple’s verification file, all API keys (live/test mode), webhooks, everything is turned on (in interface of Stripe as well as in dashboard in WP). Google Pay works great, it is shown in checkout page as it should be. Unfortunately, Apple Pay does not show for unknown reason (tested in Safari on devices compatible with required version of iOS, Apple wallet operates – usage confirmed on different website).
The issue is on our website: https://analyticsbohemian.cz/
Thanks for your help
PM
The page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
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Hi @hornik
Thanks for reaching out!
Checking on your site’s Checkout page, I can confirm that Apple Pay is not showing on my end as seen below:
I trust that you’ve followed Apple Pay requirements as listed below:
- Your entire site must be served over HTTPS.
- Your domain must have a valid SSL certificate.
- Your server must support the TLS 1.2 protocol or later.
- Your server must have port 443 open.
I’d like to understand your site properly, please share your System Status Report that you can find via
WooCommerce > Status. SelectGet system reportand thenCopy for support. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs.Thanks!
Hi,
I confirmed through my hosting provider that our website (https://analyticsbohemian.cz/) is server over HTTPS, SSL certificate is valid, port 443 is used and server support the TLS 1.2 protocol or later (actually we are using TLS 1.3 now) – note on that: I also tried to use the plugin you sent to me for another confirmation, here?support the TLS 1.2 protocol and for unknown reasons getting this:
https://prntscr.com/k33_U0xc5pJ0 (How’s My SSL?)
https://prntscr.com/3z0IeY20F2EL (PayPal) – is that for that we use the Stripe Gateway instead of PayPal one?
System report from WooCommerce: (no fatal error log)
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