• Resolved Dantes100

    (@dantes100)


    Hi,

    I can’t get the Apple Pay button to show up on my checkout page.

    I’ve set it up correctly within Stripe (confirmed by Stripe, and the sub-domain appears in “green”), I’ve made that one check in Woocommerce (“Enable Payment Request Buttons”), and due to the support page, that should be enough to make the button appear with mobiles that have AP installed.

    But it doesn’t work.

    Any ideas what else I could check?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there @dantes100,

    I’ve set it up correctly within Stripe (confirmed by Stripe, and the sub-domain appears in “green”), I’ve made that one check in Woocommerce (“Enable Payment Request Buttons”), and due to the support page, that should be enough to make the button appear with mobiles that have AP installed.

    Yes, the steps you outlined above should be enough indeed. I see neither Apply Pay not Google Pay buttons on your product page here – https://academy.lovesagame.com/product/exdetox-course/ – so the issue is not Apple Pay-only.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Check if the button appeared on your product page on a compatible device
    • Disable all plugins except for WooCommerce and Stripe
    • Check if the button appeared on your product page on a compatible device

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Cheers!

    Hi there @dantes100,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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