Apple Pay is not activated but still appears in “New checkout experience”

Hi there @techpik ??

Apple Pay is not activated but still appears in “New checkout experience”

Thank you for the screenshot. I understand that you’re seeing the Apple Pay option at the Checkout page, despite having Express checkouts unchecked in the plugin’s settings.

To help you further, I’d like to understand more about your setup.

Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Once you’ve done that, you can paste it here or into our https://Quickforget.com service and send that secret link here.

We await your response to better assist you.

Yes exactly Express Checkout is unchecked but Apple Pay / Google Pay appears in the Payment methods options.

Here is the System Report: https://quickforget.com/s/ff5479474e5c5ba79f795366173bc98a1708550c60243561?

Hello @techpik,

Thank you for sharing the logs!

I was able to replicate the same behaviour when the ‘new checkout experience’ is enabled.

I opened a report for our developers to review at https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2683.

We don’t have an exact timeline for when the team will investigate or resolve the issue, as bug reports are prioritized based on a few criteria.

I suggest you subscribe to the report to receive updates. :?)

If you’re not relying on the additional payment options the ‘new checkout experience’ provides, you can simply disable it from WooCommerce > Settings > Payments > Stripe > Manage > Advance Settings.

Alternatively, you can hide the selection tab with CSS.

/*  Hide selection tab for Stripe  */

.p-PaymentMethodSelector {    
display: none !important;
}

Let us know if you have any other questions. :?)

apple pay and gpay doesn’t show for me

Hello @amanhstu,

We need to handle each request individually in forums so please open your own thread and make sure to include the following:

• Your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
• Some screenshots that describe the issue. 
• It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

Thank you!

No solutions still?

Hi there @techpik

Kindly note that GitHub issue #2683 (mentioned above, in this thread) is already closed, as it is fixed by?#2708.

I hope this is helpful! Please let us know if you have any further questions or concerns.

So what should I do? Do I need to edit the plugin code somehow?

Hi there @techpik ??

So what should I do? Do I need to edit the plugin code somehow?

Since the related issues are closed in GitHub, this is a good indicator that the fix will be released with an update of the plugin.

Meanwhile, to reiterate my colleague’s suggestion, if you’re not relying on the additional payment options the New checkout experience provides, you can simply disable it from?WooCommerce > Settings > Payments > Stripe > Manage > Advance Settings.

Alternatively, you can use CSS to hide the selection tab.

/*  Hide selection tab for Stripe  */

.p-PaymentMethodSelector {    
display: none !important;
}

I trust that points you in the right direction, but if you have more questions, let us know.

We’re happy to help.

UPDATE: The Google/Apple Pay payment option has been removed from the UPE section when the new checkout experience has been enabled in Stripe version 7.7.0.

It will continue to display at the top of the page as it does in the old checkout experience.