Apple Pay payment method issue

  • Resolved dl292

    (@dl292)


    3 years, 11 months ago

    Hi,

    I have Stripe working, added the live api details etc… and its accepting live payments.

    However, when I enable Apple Pay, on the checkout page I get “IntegrationError: Please call Stripe() with your publishable key. You used an empty string.”

    Ive registered the domain and followed the instructions etc…

    Looking at the checkout code I can see:

    <script>
var wc_stripe_applepay_cart_params = {"gateway_id":"stripe_applepay","api_key":"","saved_method_selector":"[name=\"stripe_applepay_saved_method_key\"]","token_selector":"[name=\"stripe_applepay_token_key\"]","messages":{"terms":"Please read and accept the terms and conditions to proceed with your order.","required_field":"Please fill out all required fields.","invalid_amount":"Please update you product quantity before using Apple Pay.","choose_product":"Please select a product option before updating quantity."},"routes":{"setup_intent":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/setup-intent","sync_intent":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/sync-payment-intent","add_to_cart":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/cart\/add-to-cart","cart_calculation":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/cart\/cart-calculation","shipping_method":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/cart\/shipping-method","shipping_address":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/cart\/shipping-address","checkout":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/checkout","checkout_payment":"\/shop\/?wc-ajax=wc_stripe_frontend_request&path=\/wc-stripe\/v1\/checkout\/payment"},"rest_nonce":"3a38d4d0f0","banner_enabled":"","currency":"GBP","total_label":"Total","country_code":"GB","user_id":"1","button":"<button class=\"apple-pay-button apple-pay-button-black\" style=\"-apple-pay-button-type:plain\"><\/button>"};
</script>

    So that shows the api key as being empty? (Hence the error messsage).

    Why wold this be? Everything (as far as Im aware) is setup correctly.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @dl292,

    To display payment request buttons like ApplePay and GooglePay on the WooCommerce checkout page you would add this code filter below to your site.

    https://docs.woocommerce.com/document/stripe/#section-30

    Testing this code filter on my install the buttons were visible on the checkout page of my WooCommerce installation.

    Thread Starter dl292

    (@dl292)

    Thanks @stuartduff . But adding that filter wont solve the error Im getting. Or will it? ??

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @dl292,

    By default, the payment request buttons like ApplePay and GooglePay will only display in Single Product pages of WooCommerce.

    When using the WooCommerce Stripe Payment Gateway plugin that particular code filter is the only way to display an ApplePay button on the WooCommerce checkout page.

    Thread Starter dl292

    (@dl292)

    Ive added

    add_filter( 'wc_stripe_show_payment_request_on_checkout', '__return_true' );

    To my functions.php file and Ive enabled Apply Pay in my Stripe settings and Im getting the error “IntegrationError: Please call Stripe() with your publishable key. You used an empty string.”

    If I disable Apply Pay I dont get that error.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @dl292,

    Thanks for testing with the code filter. I’ve carried out some further comparison testing on two of my test installations and cannot seem to replicate the behaviour you’re experiencing on any of those two installs.

    Both sites which I tested on have the latest versions of WordPress, WooCommerce, Stripe and our free Storefront theme as the only enabled software. On both the single product pages and the checkout page the Apple Pay buttons are functioning as I would expect them to.

    Have you tested on your sites Single Product pages to see if the Apple Pay buttons functions there, if it does that would indicate something on your checkout page is affecting its functionality?

    To see if that is the case we’d suggest carrying out a conflict test on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour? You could use a free plugin called Health Check and Troubleshooting to carry out such testing.

    When in Troubleshooting mode all plugins will be deactivated and only the admin of the site carrying out the troubleshooting would see those changes. Any customers visiting the site would see no changes at all.

    Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter dl292

    (@dl292)

    Thanks for your time Stuart. Thats very helpful. I will do as you suggest. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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