Apple Pay pops up and the down again so unable to pay

  • Resolved greencode

    (@greencode)


    1 year, 2 months ago

    Odd one but when I click on the Apple Pay button the panel comes up from the bottom of the screen and then quickly pops down again so you can’t use it. I’ve cleared the site cache but still the problem exists. Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @greencode,

    Greetings from WebToffee support.

    We have tested the Apply Pay payment button on the latest version of the plugin and it was working for us as expected.

    It is possible that the issue you are experiencing is due to a theme or plugin conflict.

    Kindly check the payment button on a default WooCommerce theme after deactivating all plugins except the WooCommerce and Stripe plugins.

    If the payment button works after deactivating all plugins, you may activate the plugins one by one and check when the issue reappears.

    Also, you may check for any logs in the WooCommerce > Status > Logs page.

    Let us know how it goes.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @greencode,

    We haven’t heard back from you, so we are marking this thread as resolved.

    If you still need assistance with the Apple Pay payment method, you may create a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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