• Resolved vermilionink

    (@vermilionink)


    Hi, I see the Apple Pay button on my ipad but on iphone there is just a white space where the button should be. Any ideas? Thanks Leanne

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Can you send me a screenshot of your Stripe settings (making sure to not send your key info)? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

    Thread Starter vermilionink

    (@vermilionink)

    Hi, sorry for all these links, didnt understand snipboard very well. I have screen shots of stripe settings in woocommerce and also my stripe account.I cant see anything obvious. If I go to the product page on my ipad the button is there and looks functional, ie it prompts me for a card. But on my iphone there is just a blank space where the button should be. I have apple pay on my iphone and use it so its not a setting problem on my phone. Many thanks Leanne
    https://snipboard.io/9lVShG.jpg
    https://snipboard.io/O72hna.jpg
    https://snipboard.io/WVxnvm.jpg
    https://snipboard.io/n6bW7u.jpg
    https://snipboard.io/hb4T8o.jpg

    Thread Starter vermilionink

    (@vermilionink)

    Anybody there?

    Plugin Support Senff – a11n

    (@senff)

    Hi @vermilionink

    I checked your site on my iPhone and I was able to see the “Buy with Apple Pay” button on a product page. Here’s what I see on my end:

    So with that, it looks like everything on your site is working as intended. If you still don’t see it on your own phone, it does look like it’s an issue with your phone, not your site, so I’d suggest to double-check your phone settings.

    • This reply was modified 4 years, 8 months ago by Senff - a11n.
    Thread Starter vermilionink

    (@vermilionink)

    Thanks for that. I found the problem, I had two much padding on the iphone which was blocking hiding the Apple Pay button. Once I adjusted the iphone orientation to full screen no padding, it appeared.
    Thank you very much for checking. Leanne

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Apple Pay showing on ipad but not iphone’ is closed to new replies.