Applicants are getting an error message when submitting form–traced to Cerber

  • We have been hearing from multiple vendors over the past few weeks that they are receiving fatal error messages (“There has been a critical error on this website”) upon submitting the application form on our Apply Page (https://urbancraftuprising.com/apply). We’ve gone back and forth with the form developer as well as our host and both have determined that it’s due to the WP Cerber plugin that we have installed on our site.

    I’m reluctant to remove or disable the plugin because I can see from the logs that it is keeping out multiple hacker attempts/bogus logins to our site on a daily basis. Are there any settings I can tweak to prevent this from happening and allow our vendors to apply successfully?

    This isn’t happening with every vendor who tries to apply, but we get 1-2 emails per day about this from different people, even while the majority of our vendors are able to successfully apply.

    The page I need help with: [log in to see the link]

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