• Resolved n0th

    (@n0th)


    Hi!

    Why did you “fix” the options of apply a coupon where there is no products in the cart? Which was the issue?

    For me was only advantages as I can give direct discount via URL and to have leads and then apply coupons on the checkout page. Now it’s not possible. How can I download the previous version?

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @n0th ,

    Greetings from Webtoffee Support!

    Currently, when you click on a coupon URL and the cart is empty, customers will see a message stating, ‘Oops, your cart is empty! Add products to your cart to avail the offer.’ Once products are added to the cart, the coupon will be applied, providing the discount.

    The fix we implemented in version 1.7.1 addresses scenarios where previously, if a customer removed products from the cart after applying a URL coupon and availing a discount, the coupon was also removed. This required them to click the coupon URL again to reapply it. To enhance user experience and prevent this behavior, our fix ensures that if products are removed after applying a URL coupon, the coupon remains active. When new products are added to the cart, the coupon will automatically apply again without needing to click the URL coupon again.

    To help us better understand the issue you’re facing currently, please share a screen recording of the behavior you’re experiencing.

    In the meantime, if the current behavior is contrary to your user experience expectations, you can download the previous version from here.

    Looking forward to your response.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@n0th ,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    If you require any further assistance, please reach out to us using a new thread.

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