• Resolved joyeejoyee

    (@joyeejoyee)


    Hi,

    I followed all the step here
    https://docs.woocommerce.com/document/stripe/
    and then verified my domain with apple.
    However, the apple pay button is still not showing when in my iphone or other my husband’s iphone. We both already have apple pay set up and used apple pay before for somewhere else. How can I fix this issue, please? I am very new to website. THank you!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Adam Heckler

    (@adamkheckler)

    Hmm, yeah, I don’t see the Apple Pay button either in Safari. What I do see is a couple JavaScript errors on the checkout page:

    https://d.pr/i/AmbVa2/gBXHMDVs8z

    This kind of problem is sometimes caused by either a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here.

    Lastly, could you please send me a copy of your site’s system status report? You can find it under WooCommerce > Status in the dashboard. Click “Get system report” and then the “Copy for support” button. Once you’ve done that, paste it into your reply.

    Thanks!

    Thread Starter joyeejoyee

    (@joyeejoyee)

    Hello,

    Here is the woo system report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://pixiecrust.com
    Site address (URL): https://pixiecrust.com
    WC Version: 4.8.0
    REST API Version: ? 4.8.0
    WC Blocks Version: ? 3.8.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.7.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.8.0
    WC Database Prefix: zal_
    Total Database Size: 34.39MB
    Database Data Size: 29.82MB
    Database Index Size: 4.57MB
    zal_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
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    zal_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    zal_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    zal_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    zal_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    zal_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    ### Post Type Counts ###
    
    asp-products: 2
    attachment: 519
    br_filters_group: 2
    br_product_filter: 1
    custom_css: 8
    customize_changeset: 100
    elementor_library: 19
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    et_theme_builder: 23
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    post: 56
    product: 47
    product_variation: 8
    revision: 702
    shop_order: 106
    wpforms: 9
    wplayouts-siteimport: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (23) ###
    
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    ### Settings ###
    
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    Cart: #1759 - /cart/
    Checkout: ? Page does not contain the shortcode.
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    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
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    ### Action Scheduler ###
    
    Complete: 193
    Oldest: 2021-01-02 00:17:52 +0000
    Newest: 2021-01-12 05:56:38 +0000
    
    Pending: 2
    Oldest: 2021-01-13 00:23:27 +0000
    Newest: 2021-01-17 06:46:15 +0000
    
    

    Also, I checked my theme and plugin, it’s the same. The werid thing is. Applepay showed up on my desktop safari, google pay show up on my desktop chrome, but applepay is not showing up on my iphone11, but my husband iphone 10, and not showing up on my sister iphone 12max. I dont understand why…. (all our phone have applepay set up), also not sshowing up on my cousin andriod (also have google pay set up)

    Please help!

    1 more question, how can I group all the pay buttons (amazon, apple, paypal, creditcard) together, like display it at the same area on checkout page. they are everywhere now,

    Plugin Support Adam Heckler

    (@adamkheckler)

    Also, I checked my theme and plugin, it’s the same.

    To be clear, you’re saying it did not show when you had a default theme active and no other plugins except for WooCommerce and the WooCommerce Stripe Gateway plugin active?

    1 more question, how can I group all the pay buttons (amazon, apple, paypal, creditcard) together, like display it at the same area on checkout page. they are everywhere now,

    This would require some custom work.

    The reason some buttons are shown separately is because if someone wants to pay with Apple Pay, Apple already has there payment information and address. So making someone fill out the entire checkout form, to only then have them choose Apple Pay would be a waste of your customers’ time. Thus, payment methods like Amazon Pay, Apple Pay, etc. are shown separately from the traditional checkout form.

    If you would still like to relocate the buttons, you might explore some options using our WooCommerce Customizations Page.

    Thread Starter joyeejoyee

    (@joyeejoyee)

    Hello.

    with default them – (just all random code, can’t see anything)
    with Divi theme, woocommerce, and stripe woo gateway, and no other plugin, then
    1. Apple pay show up on my macbook pro safari
    2. Google pay show up on my macbook pro chrome
    3. Apple pay show up On my husband iphone 10 (safari) – have apple pay set up and used before
    4. Not showing up on my iphone 11 max (safari) – – have apple pay set up and used before
    5. Not showing up on my sister iphone 12 max (safari) – – have apple pay set up and used before

    I tried to turn off request button, save, and turn on again. same.
    I tried to uninstall and reinstall the plug in

    Please please please help!

    Thread Starter joyeejoyee

    (@joyeejoyee)

    updated : I turn off request button then save, then turn it back on and save.
    Now.
    I also use twenty- twenty theme. Same thing as when I use divi.

    Apple pay show up on my Safari Mac Book site (both on product and checkout page)
    Apple pay show up on my husband iphone 10, safari.

    And not showing on my own iphone, desktop chrome or anywhere else.
    Please please please please help!

    Thread Starter joyeejoyee

    (@joyeejoyee)

    Thread Starter joyeejoyee

    (@joyeejoyee)

    Can someone reply to me please?

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @joyeejoyee. Have you managed to resolve this issue? I just took a look at https://pixiecrust.com/product/guava-coffee-baby-cheesecake/ and could see the GPay button on Chrome on my laptop:

    Joey – a11n

    (@jricketts4)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Apply Pay not showing up even after Domain Veri’ is closed to new replies.